Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. For guide to abbreviations, see At a Glance table at http://www.cisco.com/go/virtualized-collaboration. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. in VM Placement. File Deploy OVF Template, eg: \OVA-ISO\cucm_10.5_vmv8_v1.8.ova; Right click virtual machine, EDIT virtual machine settings, and insert a Boot CD! Support means root cause and "fix" for an issue need to come from wherever the problem is isolated to. VMware vCenter Converter the UC OS and application). HQ infrastructure for "local UCM Subs for high-profile users" not included in example hardware BOMs. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. a "cold migration" or "host to host migration", is not vMotion and is supported. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. See VMware vCenter Converter for what is supported. * Only supported for deployments of <1K users and <2.5K devices. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. Moving a shut down VM during a maintenance window, i.e. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. SIP trunks. VMware Site Recovery Manager (SRM) Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Changing the VM configuration to 2 vCPU is recommended as a prevention strategy. Was only sold as 5.x. Existing UC app methods of backing up the software continue to be supported. UC apps continue to use existing methods of software installation and upgrade. larger VMs, more virtual HW options, etc.). Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. VMware Snapshots Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 (click here for a comparison). When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). One HDD per physical CPU core, with 4-8 disks per RAID6 array (more disks per volume are discouraged due to slowed write times vs. many Cisco Collaboration applications are write-intensive). for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. NOTE: support varies by app and version. Here are some redirects to popular content migrated from DocWiki. vSphere Data Protection (VDP) NOTE: support varies by app and version. Elements may be Cisco or 3rd-party, physical or virtual. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. b. Applications are sized with redundant VMs. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). After setup is complete, you should be able to add a phone in CM Administration (last slide). New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). VMware Snapshots End of support - no version upgrades available. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. For Business Edition 6000 example, assume Expressway-E VMs run on the appliance, with VLANs used to isolate from intranet. Two appliances are sufficient to provide hardware redundancy. destination server must align with supported co-residency after failover occurs). Does not apply to ESXi version upgrades. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, VM Configuration Requirements 4K max phones per cluster Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. Application versions will define minimum required vmv. Cisco-provided/required OVA files will be for the specific vmv version used when testing the ESXi major/minor version (e.g. 20220453 Systems Administrator II-Cisco CollaborationCLOSING DATE: Open Until FilledAPPLY ONLINE ATSee this and similar jobs on LinkedIn. for Cisco UCS C-Series, all disks must be Cisco-provided. 9.1 and higher will support these two-vDisk options: 2x80 GB and 1x80 GB + 1x110GB (where auto-grow COP was used on second vDisk). VMware Cloud on AWS support 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. (Yes How does the Cisco docwiki section 3.2 on page X apply to Nutanix? Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Not supported. upgrade to 8.x software version on the bare-metal server Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. ), certain older Intel Xeon (any Nehalem or Westmere model), AMD older EPYC generations, AMD non-EPYC generations. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. See the Business Edition 6000/7000 documentation for more details. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. VMware vShield To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. Long Distance vMotion Not supported. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. For real-time load-balancing of live UC VMs (e.g. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). When deployed on a BE6000S server, minimum supported version is 10.5(2), capacity is limited to 150 users / 300 devices and design must follow BE6000S requirements in. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, * See mouse-over column heading for details. No version downgrades. If you require any of these features, see VMware.com for editions comparison. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. CDR/CMR via CDR Analysis and Reporting (CAR). In the context of when will Cisco TAC engage, "support" is demarcated to: Products purchased from Cisco Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. Single cluster for each application (UCM, CUC, IMP, CER, Expressway). Select a dedicated high-performance RAID controller that supports RAID5. Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. 50% work from home + mobile roaming support. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Redundant power supplies are recommended. E.g. Virtual Appliance Packaging of UC apps larger VMs, more virtual HW options, etc.). UCCE and CWMS have restrictions here). Basic understanding of CUCM , IM&P & Cisco unity connection version (N-1). For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. You must follow any compatibility instructions from your hardware/software providers for the server model, network elements and storage system you are using. Other features from vSphere Standard Edition. 0:00 / 51:15 Configuring CUCM - Base Configuration Go CodeGuru 1.08K subscribers 278 Dislike Share 75,547 views Aug 19, 2015 Welcome back to another GoCodeGuru tutorial! If purchased from and supported by 3rd-party (e.g. See VMware vCenter Converter for what is supported. is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? Use the following procedure to perform this upgrade. 24K max BHCC per cluster See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Fast manual server moves, e.g. Not supported. A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency. vSphere Storage Appliance (VSA) 3rd-party apps as long as rules on this page for VM placement and min hardware spec are followed for all applications. Plan to distribute VMs across sites and across hardware nodes. Expected to be 0ms in an ideal environment. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Cisco Unified Communications Manager (CUCM), Click here to download support for M4 and older hardware, Supported Versions of VMware vSphere ESXi, click to download OVA file for this version, Click here to download support of older/non-orderable servers, www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-hcs/tsd-products-support-series-home.html. Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. We don't use username/password authentication to configure a SIP trunk between Asterisk and CUCM, so select the following options: Authentication - select None. This allows VMs to be copied, then subsequently modified or shut down. An ESX cluster can contain ESXi hosts running Cisco Collaboration. vSphere Storage Appliance (VSA) Cisco TAC will isolate Collaboration app issues to the app or infrastructure. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. E.g. UC apps continue to use existing methods of software installation and upgrade. Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches and updates. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: Jabber - Create a Softphone Device on CUCM Cisco 319K subscribers Subscribe 167 22K views 2 years ago This is a video tutorial for creating a softphone device on Cisco Unified. Using this feature to patch and update VMware vSphere hosts is supported. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Distributed Resource Scheduler (DRS) This is dependent on purchase option - see first section on this page for details. VMware vSphere 5.0+ only offers the ESXi architecture option. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. For the particular VM mix in this example, could also have used dual Intel Xeon 6126 (12C/2.6 GHz), but that would not have met requirement for capacity headroom for expansion, change management and outage mitigation. Follow HX DIMM population rules for 8x16GB=128GB. E.g. Cisco Systems. I.e. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000H (M5) appliance. Storage vMotion Adding vDisk is not supported as it would require re-partitioning by the application. VMware vShield Step 2 Choose the automatic tools update and press OK. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. 11.5(1) and later Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. NOTE: support varies by app and version. Finally once the applications ran on newer embedded OS versions, it became possible to support automatic tools upgrades. NOTE: support varies by app and version. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. To migrate from bare-metal servers (e.g. NOTE: support varies by app and version. Moving a shut down VM during a maintenance window, i.e. click to download OVA file, Supported Hardware (Latest) Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. 1K phones per VM All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Minimum required memory is 102GB. If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. E.g. 6K max BHCC per VM E.g. Any changes to a VM must align with the best practices in. Not supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Destination physical server must not end up with over-subscribed hardware after the migration. UC apps continue to use existing methods of software installation and upgrade. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Older versions used 2x80 GB or other configurations as shown in tables above. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Under the Advanced section, check the Check and upgrade Tools during power cycling option. Cisco UCS servers use "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. P2V tools are not supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Two HX Edge nodes are sufficient to provide hardware redundancy. Any 3rd-party public cloud offers based on non-VMware technology (e.g. VMware Update Manager (VUM) ESXi 4.0, 4.1, 5.0, 5.1, 5.5). (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). 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With supported co-residency after failover occurs ) Microsoft Azure Stack, GKE On-prem and others are supported! Physical server editions comparison controller that supports RAID5 older versions used 2x80 GB or other configurations as shown tables.