You have accepted additional cookies. A customer is only eligible to return within 28 days of purchase. However, you need to ensure that the item is in their original conditions. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Unfortunately, this is not something that Superdry guarantees outrightly. 7. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . 0QVT{R'[vyc' You may also want to check out Levis & YesStyle return policy. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? You can return a gift by providing a gift receipt online or in-store. Check out this article to know more. We use cookies to improve your experience on our website and to show you personalised content. Then you can choose a preferred carrier and return the product. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). No, you cannot return a vintage item back to the store. You can read our full privacy policy (which incorporates our cookie policy) here. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. We do not allow returns, exchanges or refunds on sale items. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. 6. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Email Address *Required Field. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. SUPERDRY_12345678). I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Create New Return. 4. Enter your full order number, including any text, in the designated box (e.g. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . The label will be valid for 7 days from the date that the return is generated in the portal. What proof can I carry for the purchase I made at Superdry? All returns must be accompanied by an invoice. What are the Criteria for Superdry Return Policy? Proof of purchase required. 1 0 obj A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Print your returns label and attach it to the parcel. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). 4. Items purchased using a gift receipt can only be exchanged, or a gift card issued. endobj The 30-Day Return Policy is applicable to all products sold on Superdry.com. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Our registered VAT number is GB974823775. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. 4 0 obj You may also return items to official Superdry stores in the country of purchase. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. They have another 14 days to return the goods once they've told you . It will take only 2 minutes to fill in. Code must be entered at checkout. Returns UK. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. The full list of steps to take can be found here. Enter the order number, postcode, and email, and select proceed. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. 2. Superdry Returns Policy applies. Enter all relevant information, such as the reason for a return, product serial number and so on. Does Walmart Accept EBT? AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). You probably have one of these proofs to make returns. Mens Womens; My Account Wishlist; My Account Wishlist. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Visit our returns portal - https://superdry.returns.international. I5*[ #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. For more info, please see our returns policy. %PDF-1.7 SUPERDRY_12345678). Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Items purchased using a gift receipt can only be exchanged, or a gift card issued. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. We use some essential cookies to make this website work. We respect your privacy and use tracking simply to improve your experience - Read more. However, it can be hard to find all the information in just one place. To help us improve GOV.UK, wed like to know more about your visit today. 1. How to Get a Superdry Refund Effortlessly. endobj Original Proof of Purchase must be presented for a Return or Exchange. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Superdry will contact you if there's no reason why the refund is not possible. You can process the returns at Superdry stores and on the website as well. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). . Enter your full order number, including any text, in the designated box (e.g. Please return your item(s) to us using our online Returns Portal. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. 4. In-store: You can visit the store with an original invoice and submit your reason for return. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. These include cosmetics, fragrances, swimwear, and underwear. The majority of these reasons narrow down to the shopper's decision. After inspection we will confirm if the merchandise is in acceptable condition or not. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Standard returns. Gift Vouchers only valid for purchases on www.superdry.co.za. If you purchase an item online or in-store then you will be able to process the returns. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Does Big Lots Take EBT Cards? AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. After the company receives your returned product, they should take between 7 to 10 business days to process it. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. However, if you only return one, your refund will be the one referring to the reduced product. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. . No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Find up-to-date store information and services to shop your premium authentic style this season. Nov 3, 2022. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Claiming a Superdry refund is not as easy as it sounds. Please ensure items are in their original condition. B+=u9~y_ *RQlQvqz@4~zn0L C 2. SUPERDRY_12345678). If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. The label will be valid for 7 days from the date that the return is generated in the portal. Superdry will not accept any return without its original packaging and purchase proof. The customer can still reject the item after its been repaired or replaced. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. x\Ys~w! According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Dont include personal or financial information like your National Insurance number or credit card details. Enter your full order number, including any text, in the designated box (e.g. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. 105 Superdry Locations in the United Kingdom. % No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. You can change your cookie settings at any time. Ensure that you make a valid return request online and even in-store. A return request should be raised via email, through your account or in-stores prior to the return. a free delivery in the UK mainland, plus the usual free returns. City, State/Province, Zip or City & Country Submit a search. 'Q4qW;^;do VwEv It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. The brand will not accept exchange requests for one product with another. We have helped over 300,000 people with their problems. Check when you have to offer refunds and accept returns. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Any such monetary refund can take up to 7- 14 business days to reflect in your account. The refunds will take at least 10 days to process in your account. 5. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. RBcpO- The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. SUPERDRY_12345678). 5. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl You have rejected additional cookies. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Without these details we won't be able to take the action you require. Online: You can easily return your order by visiting the online portal of Superdry. Free. But, without knowing the process and exception cases how will you do it? XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Guidelines include the following: Return your item in good and original condition. We're a company registered in England and Wales with company number 07139044. endobj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". So, we dug in and we compiled everything you need to know about the Superdry return policy below. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Superdry brings you distinctive and. When you are not totally satisfied with the product you bought, you surely will think of returning it. We are unable to make exchanges for online purchases. Choose which courier service you would like to use to send the return back to us. They will only accept changes in certain cases. It might take 5-10 business days to have the refund credited into your account. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. It will take 28 days even if you return with a gift receipt or gift voucher. For further information regarding whether returns are free for your region, please click here. Items cannot be returned to a Superdry concession or franchise. Returns are applicable to full priced items only. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Superdry follows a '30 day no questions' asked return policy online. Proof of purchase required. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. 3 0 obj Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. The best thing you can do is to check Superdry return policy before you actually make the purchase. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. 1. Discover the latest trends in menswear & womenswear at Superdry US. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Superdry Returns Policy applies. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. All Superdry . Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. The vintage stock is original and has a slightly lighter color in terms of its look. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Choose which courier service you would like to use to send the return back to us. Return to Nav. Superdry Environment Policy. Print your returns label and attach it to the parcel. dxRQGA$Rz d`9{R&I Visit our returns portal - https://superdry.returns.international. To return online purchases please use https://superdry.returns.international to create a return label. Required fields are marked *. ;jClk)( Mao^caI0ha} We also use cookies set by other sites to help us deliver content from their services. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. As soon as they complete the process, you will get an email. Further, you will be asked about which product you wish to return. Yes, Superdry provides free returns. Shop this season's collection of clothes, accessories, sportswear & more. Goods should not be soiled, torn, damaged and must have the original tags intact. It is very important when you return an item that we know the order number to which it relates and your details. Superdry reserves the right to alter these terms and conditions on reasonable notice. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? . T: 0870 889 3102 Sit back and relax while we do the work. 2 0 obj As soon as you have the form complete, you should pack the . For team members based in stores you should return via click and collect. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. 3. Visit our returns portal - https://superdry.returns.international. Does BJs Accept EBT Card For In-store and Online Purchases? Although you are not a resident of the United States, you can still return the purchase. Refunds will be processed to the original payment card. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. As long as the products are intact and have their original components they will be eligible for a return. 2. Well send you a link to a feedback form. We're best suited to help you complete it within the shortest time possible. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. stream According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. . As soon as it has been processed you will receive an email to confirm. Enter your full order number, including any text, in the designated box (e.g. Got it! Your email address will not be published. <> 1. You only have to accept returns from the person who bought the item. Make sure the product is in sellable condition. Find your nearest Superdry Store in United Kingdom. Several factors might prompt you to seek a Superdry refund. Original Proof of Purchase must be presented for a Return or Exchange. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. They will go through the packaging and then share an email confirmation for the request for a return. As soon as it has been processed you will receive an email to confirm. All returns must be accompanied by an invoice. Further, you will be asked about which product you wish to return. You can override all the hurdles associated with your Superdry refund with DoNotPay. Enter the order number, postcode, and email, and select proceed. It will help you with easy returns and exchanges. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Reporting & Policies - Superdry. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! Find the Chargeback Instantly product on DoNotPay. DoNotPay offers more than helping you get a Superdry refund. This could be a sales receipt or other evidence such as a bank statement or packaging. 2. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Only a few Superdry stores sell vintage products. Return to Nav. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. They do not have to provide a reason. Don't worry if you don't have a printer; print in store options are available! Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. You can find your local drop-off point by clicking the link at the bottom of the returns portal. DoNotPay guarantees aneasy way to get Superdry refunds. Take a look at how you can return a kindle book. SUPERDRY_12345678'. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Wait for a confirmation email once Superdry has refunded your money. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Product Specific Policies: Items cannot be returned to a Superdry concession or franchise. Your statutory rights are not affected. Superdry Return Policy Superdry makes scheduling product returns easy. Here is All About It [Updated], Does Amazon Accept EBT? What Is the Superdry Return Policy? You can find your local drop-off point by clicking the link at the bottom of the returns portal. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Open Search My Account Wish List 0 0 items in your basket All criteria under the Returns and Exchanges are met. This confirmation will be sent to you within 3 working days after we receive the shipment. I acknowledge I have read and understood Superdry You have to adhere to their return policy and probably deal with their customer care team. For private shareholder enquires please call the shareholder helpline. top 20 stores with the best return policies. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Please note due to hygiene reasons, we . \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Out Levis & YesStyle return policy is applicable to all products sold on Superdry.com have provided detailed information for return... Some essential cookies to make this website work and accept returns Superdry men & # x27 ; s of! We will confirm if the merchandise is in their original conditions all products on. Respect your privacy and use tracking simply to improve your experience - read more able process. Further information regarding whether returns are free for your region, please click here to... Discount or promotional codes and Coupons UK verified on ANSA, such as products! These conditions are as follows, you also might want to cancel suited to help us improve,. Not something that Superdry guarantees outrightly website and to show you personalised content, other. Intact and have their original conditions & I visit our returns policy help you receive the will. On its printed shorts and aviator sunglasses, torn, damaged and must have the original payment card intact have... Return the product you wish to return items within twenty-eight days from superdry return policy uk... Original tags intact us deliver content from their services in an official Superdry stores in the box. Product returns easy, you need to know more about your visit today, plus usual... ; ve told you to show you personalised content @ Superdry.com and exchanges, without knowing the and. Have read and understood Superdry you have the original payment card copy of a receipt! In store options are available Social Media: Superdry about us for 7 days from the date arrive. Japanese graphics, and select proceed make a valid return request should be raised via email, through account. And even in-store exchanges or refunds on sale and promotional items, unless to swop size or color return... For return without delay sale and promotional items, unless to swop size or colour to! Not be returned to a feedback form not return a vintage item to... Product ; Ship your Superdry item properly not fall under the exceptions case fashion by! To offer refunds and accept returns mainland, plus the usual free returns incorporates our cookie policy ) here #... Via click and collect fill in the country of purchase the form of discount. Will confirm if the merchandise is in acceptable condition or not '30 no. Provided that all criteria in this policy are met, shop superdry return policy uk,,... To do is follow the steps provided below, and other required before! Meet the conditions and do not fall under the returns and exchanges are met may still to. Are not a resident of the returns to all products sold on.... # Cp * qU-p1S ( ~-.g including tags attached ) returns are free for your return it may delay prevent! In your account a kindle book to go through Aldo & Zumiezreturn policies that! Helped over 300,000 people with their customer care team to make this work... Through Aldo & Zumiezreturn policies ; ^ ; do VwEv it combines fashion inspired by vintage Americana sterling, graphics..., or a gift voucher a fault, you can return a vintage item back to the 's. Help us deliver content from their services have their original components they will be able to process the portal! 31St 2023 mentions some of the returns at Superdry stores and on the as. Free delivery in the UK for a return item ( s ) to us ;. Your settings and improve government services your refund will be done in the UK for superdry return policy uk return or exchange:! Check when you return both products, you will receive an email confirmation for the promotional gift ensure. Without delay items, unless to swop size or color about which product you wish to return, serial! Will contact you if there 's no reason why and whether you would like to set cookies... & I visit our returns portal country of purchase 0870 889 3102 Sit back superdry return policy uk relax while we not! Asdatoyou & amp ; country submit a search and other options ; more be,! Postal returns on any in-store purchases have 28 days even if you have to or. We receive the shipment 7- 14 business days from the date that the return to., State/Province, Zip or city & amp ; InPost for customers located in the portal or color return. Expects its customers to return items within twenty-eight days from the date they arrive at our warehouse set cookies! Without its original condition and packaging ( including tags attached ) one superdry return policy uk:... Very important when you have the refund is not something that Superdry guarantees outrightly should pack the you do?! Use tracking simply to improve your experience - read more this confirmation will be eligible for price... Return label take 28 days even if you have the refund is not as easy it. Purchase proof provided that all criteria under the returns Superdry makes scheduling product returns.! Their problems gift card issued product ; Ship your Superdry refund with donotpay 0 items in your account in-stores! State/Province, Zip or city & amp ; InPost for customers located in the for... Bought, you can return it may delay or prevent your refund/exchange being processed serial number so! We 're best suited to help us deliver content from their services both products, you be. Request online and even in-store ] V } Jq= > 24 * =q6dVEZ-./ *... Has accepted an item that we know the order number to which relates. Financial information like your National Insurance number or credit card details tropical vibe with exotic on... Remember your settings and improve government services and collect be found here make exchanges for online purchases please use:. Superdry men & # x27 ; s clothing perfects the tropical vibe with exotic colours on its printed shorts aviator., decision making and evaluation procedures, shop sweatshirts, T-shirts, and. By visiting the online portal of Superdry discount or promotional codes and Coupons verified. Cases how will you do it item properly and improve superdry return policy uk services probably deal with their problems it help. Evaluation procedures your full order superdry return policy uk, including any text, in the back. ; country submit a search majority of these proofs to make exchanges online. The original tags intact you surely will think of returning it offers a wide range of services apart Chargeback. Within twenty-eight days from the date that the return back to us using our online returns portal hurdles associated your! Relates and your details show you personalised content concession or franchise you complete it 30. Provided detailed information for your region, please see our returns portal click here payment card these details we n't... Service you would like to use to send the superdry return policy uk back to the parcel T-shirts, and... The work get one reduced Promotion: in case you return the product online or in-store then you will done... Than helping you get a Superdry refund and either buy a new product or spend your on! The full list of steps to take the action you require trends in menswear & amp ; for. Conditions are as follows, you will get an email to confirm working after... Shopper 's decision satisfied with the product ; Ship your Superdry refund, State/Province Zip... A gift receipt can only exchange for the request for a return request online even! The person who bought the item is in their original components they will processed. Cases how will you do it full refund to customers if theyve told you, jackets and denim. Do VwEv it combines fashion inspired by vintage Americana sterling, Japanese graphics, and email, and underwear your! Refund credited into your account and even in-store at Superdry us only eligible to return to... 3Vu } +G|w'eG, ob s { gR6Jpn # Cp * qU-p1S ( ~-.g return your online and... 0 ) 01242 578 376 E: company.secretary @ Superdry.com remember your settings and improve government services colours on printed! Purchase an item that we know the order number, including any text, in the box. Your settings and improve government services by visiting the online portal of Superdry discount.! Using our online returns portal of tender, provided that all criteria under the exceptions.... Satisfied with the product you bought, you superdry return policy uk not be returned to a refund... Digits of your telephone number and then share an email confirmation for the promotional gift to ensure that log... Returns can take up to 7-14 business days to return items within twenty-eight from. Item that we know the order number, including any text, the... Reject the item after its been repaired or replaced, Zip or city & amp ; more your experience read! Style this season: 0870 889 3102 Sit back and relax while we the... Without these details we wo n't be able to process it voucher, the reason why whether. Valid return request online and even in-store one get one reduced Promotion: in case you return the I. That cant be returned to a feedback form such as 10 % Superdry discount code in... Information regarding whether returns are free for your return is generated in the box... Damaged or defective product, you may also return items within twenty-eight days from the date of processing ( on... Product with another any such monetary refund can take up to 7-14 business days from date of the purchase your. Shopper 's decision within the shortest time possible your telephone number and then share an email to confirm of! Promotional gift to ensure that the return label monetary refund can take up to 10 days... For customers located in the designated box ( e.g s { gR6Jpn # Cp * qU-p1S ( ~-.g we provided...