Were sorry to hear that youre having trouble with your dash cam. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. Unplug-replug the charging cable. 230. Still, in some cases, it is recommended. The process keep repeating itself. But, always refer to the user manual for proper protocols. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. www.vava.com may transfer, sub-contract or otherwise deal with www.vava.coms rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. The suction cup melted and slides down the windshield. It cant locate signal and Im unsure what do next. $199.99. For us to assist you further. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. The format is either NTFS or exFAT. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. Hi Steve, we apologize for the trouble caused. Its normally just one or the other that works for our Dashcam. Please help. We recommend that you take every precaution in protecting your personal information when you are on the internet. You may contact us to exercise your rights. The blue light just stays on and resetting it wouldnt do anything. We accept order cancellations before the product is shipped or produced. Try to use a different cord. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. and our If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. 4. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. We use the information we collect for a number of purposes. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. (shipped by VAVA). It may take some time before your refund is officially posted. accidental returns)? Step 7: Open the VAVA Dash App. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. For customer service please contact: support@vava.com. 1. If it still wont work, check your adapter. Hi VINOSH SANKAR, We are deeply sorry for the inconvenience this issue has caused. If using the recommended card, please try the steps below. Ive tried different power cables, different power adapters, and plugged it directly into the computer Nothing helped. troubleshooting steps to help you resolve the issue: Make sure your dash cam is receiving enough energy from its power source. Highlights. The SD Card will come up as a storage device on your Laptop/Computer. All returns must have an RMA number for processing. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. Check on your little one from anywhere in the house. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Our Vava baby monitor has been great in the last year weve had it. Check on your little one from anywhere in the house Large 5" 720-pixel HD display There are beep sound associate with it. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. 3. All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. Please note that the specific cookies we may use vary depending on the specific websites and services you use. Thank you and have a great day! A complete and correct delivery address is essential. 3. Changing the frames per second (fps) rate on your dash cam will affect the video quality. VAVA Baby Monitor with Split Screen - VA-IH009. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. Nanit Pro Complete Baby Monitoring System. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Step 6: Any settings changed on the dash cam will be reverted to factory settings. 4. Is there any way to get it recording continously without a break? Your email address will not be published. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Step 3: Save the firmware file onto the SD Card. We are more than willing to help. Step 4: Plug the SD Card back into the VAVA Dash Cam. Waste of money. Make sure that your car engine is on. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. For us to further assist you. If your dash cam is operating as a parking monitor, it uses battery power. Am I missing something? The format is either NTFS or exFAT. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. Someone hit my car in the back. 2. Do not write the RMA number on the actual box. Baby Night Light. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. If still, the same issue persists kindly send us a video of the issue including the model number of your dashcam to support@vava.com. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. www.vava.com may revise these terms and conditions from time-to-time. If those tips dont work, restore your dash cam to factory settings. We will look into this. The credit card information that you provide is encrypted and transmitted directly to Paypal. Next, contact your bank. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. Ive reset it several times and still not recording. $159.99 from Vava. We are more than happy to assist you. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Limited Warranty Details: for quality issues only. Hi. I cant have the Vava app open and on my phone screen since I need google maps. You must not use this website to transmit or send unsolicited commercial communications. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. Some audio monitors allow two way audio . If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Do not place the camera and power cord within the reach of your baby. Make sure the power indicator light is green. I was in the same boat where i was getting the SD card Error. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Amazon.com: VAVA Baby Monitor with 2 Cameras, Split Screen 720P 5" HD Video Baby Monitor with Camera and Audio, IPS Screen, 900ft Range, 4500 mAh Battery, . All our dashcam models will automatically power on once you start the engine of your car. Press the reset button to reboot the device. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Should I keep all the accessories in case of a return? Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? Could I get a help to resolve this issue? document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. But again, refer to the user manual for directions on how to reset your dash cam. 5. This includes using personal data for purposes such as data analysis, research, and audits. You must not use this website for any purposes related to marketing without www.vava.coms express written consent. Cookie Notice Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. 1. 5. Didnt work. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Hi Ben. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. Unfortunately, the transmission of information via the Internet is not 100% secure. 5. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. If still the same, reformat the SD card into your computer and make sure to back up the files. Step 8: Tap on the settings cogwheel icon at the top right of the page. any help would be great. What can i do ? So, if youre still having trouble even after trying these tips, here are some things to keep in mind. There is often some processing time before a refund is posted. Were sorry for the inconvenience youre having with the dashcam. Step 4: Plug the SD Card back into the VAVA Dash Cam. 3. . How Do I Fix My Vava Baby Monitor Poor Connection? - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. Warranty coverage terminates if you sell or otherwise transfer the product. Damage due to acts of nature. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Subject to the license below, all these intellectual property rights are reserved. Have tried everything suggested in FAQ and no success. Hope this Helps . Step 6: Any settings changed on the dash cam will be reverted to factory settings. We will provide you with some troubleshooting that will help fix this issue. Step 5: Supply power to the dash cam. Orders may be delivered in separate shipments. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. We are sorry to hear about what happened. Step 3. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. Your help would be much appreciated assisting me. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. I even restarted everything and it still says failed. You always have the choice to opt-out if you later change your mind. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Connect to the dash cam via WiFi with a mobile device. If your dash cam is no longer switching on, here are some suggestions we recommend testing. Make sure that the cables are plugged in properly, try to unplug and replug. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. 3. Its just regrettable to know that the same problem persists. Make sure the Dash Cam is connected properly to the car charger port. - we shipped it there. have the same problem. I have a VAVA dash cam and the G-sensor is set to medium. Will provide you with some troubleshooting that will help fix this issue. i tried resetting it and reformatting the SD card but still having this issue. Quick shop. Restart your smartphone then reconnect to the dashcams WiFi. Step 2: Remove the SD Card from the dash cam. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. 2. Hi, ken. Hi Jarvis. For us to further assist you. 4. Baby monitors may be operating on the same frequency or channel as your microwave, cordless phone, wifi, or other electronics. 4. No connection. Were sorry to hear that youre having trouble with your dash cam. Were sorry for the trouble youre having with your dashcam.