The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy.. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. How Does the Illinois Lemon Law Protect Car Buyers? SeatGeek on Twitter: "What happens to your ticket if an event has been . Pender got a refund, but it provided little solace. 02/22/2023. drug injury lawsuits and product liability lawsuits. Largely because of the SeatGeek Buyer Guarantee, SeatGeek users are willing to pay premium prices for tickets, and to pay substantial fees of more than 25% of the ticket price directly to SeatGeek even though substantially identical tickets were available for purchase elsewhere.. strict standards for business conduct. Every week we drop a new episode. Valentine filed a complaint with North Carolinas attorney general. SeatGeek.com, launched in 2009, is a legit ticket platform that has sold millions of tickets for 10+ years, but there are some negative reviews saying it wasn't the most reliable site. Duncan is based in Reveal's Emeryville, California, office. April 28, 2020 The case status is Pending - Other Pending. But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. Best wishes, SeatGeek CX Team. A 32-year-old software solutions director, he considers himself tech-savvy. There was an error and we couldn't process your subscription. Their next opponent: the Jacksonville Jaguars. .newspack-inline-popup .end-of-article-prompt{border:3px solid #0093ff;padding:1em;}. New Customers: $10 off your first in-app order of $150+. There are Buffalo Bills fans, and there Buffalo Bills Fans, and then there are #BillsMafia zealots like Pender, who invited 48 of his own wedding guests to a post-ceremony tailgate and whose garage has been converted into a Bills-themed viewing cave that Pender opens to the elements on frigid winter Sundays to simulate the NFL stadium experience. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. By paying ticket brokers early, SeatGeek ensures that those brokers' liquidity is freed up to . Our reporter(s) must be bylined. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. Thanks for contacting us. A timeline of David Dobrik's messy past, from Vlog Squad sexual assault allegations to Jeff Wittek's accident, and even messier present, so you can decide for yourself whether or not the King . SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. Want more Reveal? Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. If you plan to republish our content, you must notify us republish@revealnews.orgor email Sarah Mirk,smirk@revealnews.org. The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. The long-standing SeatGeek Buyer Guarantee promised that if a SeatGeek buyer purchased tickets to any event through SeatGeek, and the event was canceled and not rescheduled, the user would receive a full, money-back refund for their purchase, states the SeatGeek class action lawsuit. The event was later canceled because of coronavirus concerns. This field is for validation purposes and should be left unchanged. By . You refresh your browser as the seconds tick down to a team or artists official sale time. Skip to Content. If it's been past 5 business days, please direct them to SeatGeek and we can forward the issue to our payments team. I filed against them in Civil Court City of New York. TD Bank along with two other banks agreed to pay $1.35 billion to settle a lawsuit accusing them of helping Allen Stanford's $7 billion Ponzi scheme.The bank will pay the bulk of it ($1.2 billion) to a court-appointed receiver, who will pay back the victims. Tickets stolen and will now do nothing to correct it. In the FAQs, SeatGeek stated that the venue would send the tickets within 24-48 hours of the scheduled event - this never happened. You also cannot sell our material separately or syndicate it. Corporate Advocacy Program: How to repair your business reputation. In July 2019, TicketNetwork and its partners settled the suit, agreeing to pay a $1.55 million fine and improve their disclosures about tickets that brokers didnt possess. Tickets for the Ryder Cup, an international mens golf competition, were slated to go on sale in minutes. Actions does not process claims and we cannot advise you on the status of any class action settlement claim. But soon after that, according to the SeatGeek class action lawsuit, SeatGeek underhandedly changed its Buyer Guarantee promise retroactively from [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price to [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price or issued a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. The ticket buyers assume the high prices theyre seeing are official because they think theyve arrived at the venues box office. Why?!?! SeatGeek is headquartered in New York City. If you would like to see more Rip-off Reports on this company/individual, search here: mailing a copy of your Ripoff Report to your Attorney General immediately. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, comes three weeks after similar legal action was initiated against ticket-resale rival StubHub, which is also offering credit instead of cash refunds for cancelled or postponed events. File your review. The Judge overseeing this case is KINSEY, PAT. Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. Legions of fans say the secondary ticket market is rigged against them. Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetworks speculative listings, the lawsuit said. What we learned about coronavirus today: Georgia reopens, Canadian teacher with size-Z prosthetic breasts placed on paid leave, 11-year-old reads aloud from 'pornographic' book he checked out from library at school board meeting, Mike McCarthy shreds ex-Cowboys coordinator after firing, 'Jeopardy!' This story was edited by Andrew Donohue and Esther Kaplan and copy edited by Nikki Frick. These different policies that are towards the customers . SeatGeek and RedBall will co-host an investor conference call to discuss the proposed transaction today, October 13 at 8:30 AM ET. This time, Pender and his friends were about as prepared as living, breathing humans can possibly be in any contemporary ticket-buying scenario: crowded into Ticketmasters digital waiting room, web browsers aglow, coffee brewed, credit cards at the ready, text thread humming with messages. from The Center for Investigative Reporting, {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c773","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_171634","cid":"CLIENT_ID(newspack-cid)"}}}} The process, known as speculative ticketing, works like this: Brokers advertise inventory sometimes a specific seat, sometimes a seating area on a resale site, often at a price significantly higher than face value. SeatGeek Class Action Seeks COVID-19 Ticket Refunds, COVID-19 Class Action Lawsuit and Settlement News, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. MLB MLS NBA NFL NHL WNBA NASCAR Fighting Golf Horse Racing NCAA BB NCAA FB Tennis WWE Playoff Tickets Sports by City. I am being charged $380.97 for a base price$$$ what is a base price and is it reasonable? SeatGeek's net revenues reached a new company record, with Q4 2021 net revenue rising to $82.5 million, up approximately 45% from $56.8 million in Q3 2021 and versus $4.8 million in Q4 2020 . Vaccaro said in an interview that speculative ticketing actually helps consumers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Its true in every marketplace.. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. If you want to run a photo apart from that story, please request specific permission to license by contacting Digital Engagement Producer Sarah Mirk,smirk@revealnews.org. Explore the best deals mapped on interactive seating . For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. Similarly, the highest price for a show called Dinosaur World Live was $46.96 at the Wilson Center. We will notify you that the event was canceled and provide instructions on how to obtain the refund or credit.. At that point, I had nothing to get into the game, he recalled. Now he and his friend were ticketless. 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