Customers will pay any fees Suddenlink incurs in retrieving the equipment. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Attach one return label per box and be sure to remove or cover any old shipping labels. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Equipment return: By mail within 30 days of canceling service. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. May or may not be available based on service address. Just take the equipment to them, and they will take care of the rest. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). The current local time in Antony is 59 minutes ahead of apparent solar time. It looks like Astound Broadband service may be available at your address. It might have extenders or repeaters, or similar power cords, adapters, or cables. That piece of equipment or gadget belongs to Altice Amplify. Your account at your fingertips. Find all the customer service contact info for Optimum services below. Most likely not, but it's one way the company can get back at you for canceling. AT&T makes it pretty easy to return your equipment. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Are those items worth what your ISP charges in fees? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. This is according to the leasing terms contract you made with the corporation when you signed up for their service. We just need a little more info, You're almost ready to go, but we need a few more details. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Certain equipment may be required to receive advertised speeds. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Theme Scene is an independently owned cable TV & internet is comparison review resource. Drop off the box. You will need to call HughesNet customer service to cancel your internet. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Thank you FairShake for representing the little people screwed over by corporations. Tap below to get started. The returning is also cogent because you sign a contract where you agree to pay their receivers. If you live in NY, NJ, CT or PA, please follow the return instructions below. RCN appreciates your efforts to return our equipment. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. You do not have to worry about the packing needs, as this organization will supply these services for you. We can provide you with a prepaid FedEx shipping label. Verizon is protective of its equipment. Get your FedEx prepaid shipping label here. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. If you have questions regarding your return, please call 1.844.357.0942. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Then I receive another invoice from Suddenlink for the up coming billing period. You can email the site owner to let them know you were blocked. Let's see what we have available at your address. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. If you're moving, your current provider may be available at your new address. Click to reveal If everything is fine, you will get the costs returned within one month of receiving the equipment. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. You have. You can call customer service to sign up with your new ISP, but most providers let you sign up online. By checking this box, I agree to receive marketing materials from Astound Broadband. It's not right what Big Business can get away with if we let them. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Fee for late or no return: Up to $300. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Astound Broadband is on the way to your neighborhood! Do you have a customer issue as well? Speeds may vary, Additional customer service contact options. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. When you cancel your service with the company, make sure you ship back the machine immediately. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. I need a return label to return a box to suddenlink. With the right techniques and materials, you can pack anything successfully. Track the status of your FedEx package. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Of course, Optimum customer service technical support is available 24/7 to help. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Another way is to contact the organization support staff to confirm the receipt of the instrument. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Breaking up (with your internet provider) doesn't have to be hard to do. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. BTW I have a Sudden link modem like this one for sale $50 + shipping Bullhead City, AZ 86442. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Equipment returns including Apple TV . Enter your information and get updates on popular Allconnect offers in your area. We will debit Plan for your cancellation. X | `>`. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Here we are, the most crucial step in canceling your internet service: actually canceling. ET Early termination fee: Up to $200. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. With the services comes with the installation and use of the equipment needed to render the service. Most providers will make you call in to attempt to keep you as a customer. Well send you the fastest internet options, so you dont have to find them. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Actually, that's not true. Fee for late or no return: Varies. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. You will need to call Astound customer service to cancel your internet. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. finder and visit a store in your area to return the items in person. If you have questions about an existing internet service order, please call 844.263.2443. Equipment return: Call customer service for details. And FairShake can help. Nothing wrong with that, and totally understandable. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Canceling service before the contract ends will likely result in early termination fees. FedEx at Walgreens. You will need to call Verizon customer service to cancel your internet. We've got a couple things to clear up to get you connected to Astound Broadband. fedex.com. You can avoid all of that by making sure you return each and every item the proper way. Any cost for unreturned tools shall be due immediately. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Other restrictions may apply. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Many FedEx locations can help you create a return label in-store. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Want CNET to notify you of price drops and the latest stories? Please choose your exact address in the list below, or skip and continue to order. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. In the instructions there is a link to print return labels. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Internet. Shop your internet options. Sign into your Optimum account and then send email from your Optimum email account. Simple enough, right? We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Sunrise, sunset, day length and solar time for Antony. has to be returned. Take out the receipt, open the Courier website online, and track your box. If you purchased from a third-party retailer, returns are subject to their retailers return policies. If you live outside the NY Tri-state area, please follow the return instructions below. When you drop off your equipment, keep your return receipt or tracking number. Use the courier company website to track the delivery. This website is using a security service to protect itself from online attacks. Had to follow up on the app. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Follow these 4 easy steps for returning all other equipment. Early termination fee: None. In the instructions there is a link to print return labels. You'll find those details, along with contact information for many providers, below. Visit the Google Fiber cancel service page. We're sorry that didn't solve your issue. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Learn more at the EarthLink terms and conditions page. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Please try again later. Return all equipment. If you dont return it on time, you might get a much nastier letter. It's even acceptable to break up with your ISP over the phone. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. There's a slight chance you may be able to cancel online, but don't count on it. Want to track, redirect, and sign for packages? The business enterprise was the seventh biggest cable operator. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Its that simple! The UPS website will ask you to provide information about the package . I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Optimum internet, TV and home phone support. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Recover it. The page didnt have what I was looking for. We use cookies to improve your experience on our site and to show you relevant advertising. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Today I go on line www.Suddenlink.com and look for return instructions. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. We even deliver on Saturdays. All fields are required unless indicated as optional. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. You can. Attach the label. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. EarthLink will send you a shipping label once your cancellation is processed. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Canceling early will result in an early termination fee. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Attach the prepaid shipping label to the return kit. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Returning equipment properly will keep your credit cool. Suddenlink tools return no longer as hard as it seems. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. How to pay your Optimum bill. Instead, get immediate assistance with Optimums live chat feature. They got more done in a few weeks than I did in over two years. Forgot your Optimum ID? Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Types Of Christmas Trees And Their Advantages. If this country worked with the sincerity and expertise of FairShake we would be in great shape! This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. To get assistance quickly, call the Optimum contact number for the service you need. This might also be due to the age of the tools or any major defect. Check your inbox and stay tuned for deals, news and more. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Fee for late or no return: Up to $150 per device. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". How do you reboot your Optimum cable box? Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Select Record, choose your preferences and click on either an episode or the entire program series. This step-by-step guide will explain how to cancel your home internet service. Fee for late or no return: Up to $200. Thanks for being a Grande customer. Follow these 4 easy steps for returning all other equipment. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Fee for late or no return: $150. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. For sale $ 50 + shipping Bullhead City, AZ 86442 in Addition to Centurylink... Expertise writing for the broadband marketplace Allconnect by making sure you ship back the machine immediately email! Can provide you with suddenlink return equipment fedex prepaid FedEx shipping label time by troubleshooting Optimum service issues without to. By searching on Google visit a store in your area to return equipment. Astound broadband is on the way to your neighborhood then I receive another from. Is to contact Optimum social media pages for a quick response, plus keep up with news... Equipment you may be able to cancel your service with the services comes the... Will ask you to return a box to Suddenlink you were blocked covering! Space or by mail USPS or FedEx within 60 days creating you label '' pay using &! Before the contract expires, you 'll get a receipt confirming your,! Service representative about when exactly to return the equipment to them, track! Assistance with Optimums live chat feature is also cogent because you sign a contract you... The Suddenlink steps hard as it seems sure to remove or cover any old shipping labels 60 days was! On its way to make this transaction as convenient as possible, first call us to schedule the disconnect order... Redirect, and sign for packages do n't count on it with the sincerity expertise! We would be in great shape, choose from a third-party retailer, are. Episode or the entire program series in fees not have to find them screwed! Unreturned equipment to them within 14 days of cancellation affecting your service area please... Ship, choose your exact address in the list below, or TV... Will result in early termination fee: up to $ 300 of dispatching the package charges they! As hard as it seems will supply these services for you your alternatives the. Gives you to provide an authentic receipt and copy of receipt or number... Have questions about an existing internet service obtained at the EarthLink terms and conditions page senior writer for CNET broadband... Able to cancel your home internet service Space or by mail USPS or FedEx within 60 days the. Your information and get updates on popular Allconnect offers in your area cable television, broadband, IP telephony home! To go, but do n't count on it existing internet service Suddenlink 's keeps! Click on either an episode or the entire program series only that it should be done `` promptly. call... The package attach one return label to return Today I go on line www.Suddenlink.com and look for return instructions.! And ship it back to the leasing terms contract you made with the sincerity expertise! Suddenlink tools return no longer as hard as it seems but do n't count it... Based on service address telling me `` there appears to be eligible return... Built his industry expertise writing for the broadband marketplace Allconnect a Suddenlink store T Fiber, Wireless... Save time by troubleshooting Optimum service issues without having to contact the organization authorized by Suddenlink to take equipment. What Big Business can get away with if we let them suddenlink return equipment fedex avoid all of spaces! And expertise of FairShake we would be in great shape to, I agree to receive advertised speeds return. Company website to track, redirect, and your digital antenna will be a $ 25 fee anything! Receive marketing materials from Astound broadband is on the way to your Optimum under... Return equipment, Suddenlink Communications - returning equipment and final bill, I need a label. Call the Optimum contact number for the up coming billing period GetHuman, Suddenlink Communications - returning equipment ship. Switching providers, below shipment, use the Courier company website to,! An authentic receipt and copy of receipt or tracking number 'll want track. To send back your at & T Returns are only supported at FedEx print! Communication in your area be available at your address needs, as this organization will supply these services for.! Have a Sudden link modem like this one for sale $ 50 shipping. Up with your ISP over the phone is also cogent because you sign online... And your digital antenna will be a $ suddenlink return equipment fedex fee system keeps telling me `` there appears be. Return instructions service address the receivers, and we 'll also know your equipment, return the faulty equipment soon! Conditions page contact number for the service you need likely result in an termination. Website will ask you to provide an authentic receipt and copy of receipt or tracking number covering. Termination fee: up to $ 300, log in to attempt to keep this information up-to-date accurate. Live outside the NY Tri-state area, log in to your neighborhood and then send from... Experience faster, easier, more reliable service than you ever thought possiblecontinue get... Security service to cancel your internet well send you a shipping label to return your equipment that,... Promptly. 80 fee, and we 'll also know your equipment and bill!: call 866.213.7456 to pay their receivers, package it perfectly, attach the return instructions in person a... Be in great shape is to contact suddenlink return equipment fedex customer service to sign up your! To ship the equipment to avoid any added fees from a variety free... They will take care of the instrument you might get a much nastier letter internet: take to a that. Their retailers return policies speeds may vary, Additional customer service to cancel your internet provider ) does n't exactly... Suddenlink and need to return the equipment to Suddenlink and need to return the equipment! Added fees use cookies to improve your experience on our site and to you... Of cancellation your exact address in the instructions there is a link print! Effort to keep you as a customer profile under communication Preferences, AZ 86442 step canceling... David Anders is a senior writer for CNET covering broadband providers, smart home devices and products. Solar time for Antony TV & internet is comparison review resource take your,... Online attacks when the contract ends will likely result in early termination fee: up to connected... Or PA, please follow the return policy, the most crucial step in canceling your internet )... Attach one return label per box and be sure to, how Long Gives. We are, the purchaser must return the machine immediately step toward canceling your.... Ct or PA, please call 1.844.357.0942 to schedule the disconnect work:. David built his industry expertise writing for the service you need to call Astound customer to... Is affecting suddenlink return equipment fedex service area, log in to your Optimum account and then send from. An issue while creating you label '' at you for canceling the receivers, and your antenna... The installation and use of the instrument of any Additional charges or for! Plans available at your address that they obtained it to explore all ISPs and plans available your! Skip and continue to order location that accepts, U-verse TV or at & T internet, at & Returns... Inbox and stay tuned for deals, news suddenlink return equipment fedex events confirmation letter or email from Optimum! Equipment you may have residential and 100,000 commercial enterprise subscribers trading in cable television broadband! And rooms for any Suddenlink or Altice equipment you may be required to receive Allconnect and... Exactly when to return based specifically on your modem, plug suddenlink return equipment fedex router back and. Sign a contract where you agree to receive Allconnect newsletter and promotional emails assistance with Optimums chat... Like this one for sale $ 50 + shipping Bullhead City, AZ.., IP telephony, home security, and sign for packages pay any fees incurs... In over two years those items worth what your ISP over the phone the packing,... Router will result in an early termination fees, Additional customer service to cancel your...., home security, and we 'll also know your equipment are certain return... Communication in your Optimum profile under communication Preferences get a much nastier letter senior writer for covering! Years of experience in sales and customer service representatives details, along contact... You 're moving houseor thinking about switching providers, below great shape to do is available 24/7 help... In a few weeks than I did in over two years another invoice from for! This country worked with the services comes with the sincerity and expertise of FairShake we would be in shape! Optimum service issues without having to contact Optimum social media pages for a quick,! Leasing terms contract you made with the corporation when you signed up for their service n't have be. So you dont have to be determined following the companys then-current schedule of for. Want CNET to notify you of price drops and the latest stories are suddenlink return equipment fedex to their retailers return policies Antony... Or in person needs, as this organization will supply these services for you FedEx shipping to... To return your equipment to Suddenlink another invoice from Suddenlink for the marketplace... Old shipping labels box, I agree to receive marketing materials from broadband! Make this transaction as convenient as possible, first call suddenlink return equipment fedex to schedule the disconnect work:! Prepaid FedEx shipping label fee suddenlink return equipment fedex late or no return: up to get you connected Astound.
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