Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. Seldom travelers may not get enough value to warrant the cost. A refund request form will be made available on the company's website on March 23. Related: Could cruising resume in August? While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). It's also possible cruises won't be among the best deals around. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? True, but we should look into all possibilities and let them tell us "no.". Norwegian ships willconclude and disembarkas soon as possible,Norwegian Cruise Line President Harry Sommer said in a letter to guests. The list of covered reasons is pretty short compared to comprehensive travel policies. CruiseHabit.com was created by Billy Hirsch. Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. KEY FACTS. At Holland America, the credits must be used by Dec. 31, 2022. We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Do they have any cancellation coverage with their household insurance or connected to a bank account? [CDATA[ Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. Princess, which has been most affected by the coronavirus pandemic, is offering refunds and future cruise credits to passengers who booked and completed payment on or after Feb. 4. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. Future cruise credits can be used on any sailing through May 1, 2022. Uber Cash and Uber VIP status is available to Basic Card Member only. Future cruise voucher at 125% or 100% cash refund. Be careful that it is not tied to any pre-existing conditions. Carnival Corp. is the parent company of Carnival Cruise Line, Princess Cruises, Holland America and six other major lines. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. Passengers who want refunds should call the company or fill out an online form. More than 700 passengers became infected, including 46 Americans. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. I have said before that we will only sail again when it is safe to do so. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. TPG values it at $1,600. In regulatory filings, the major cruise companies have said about half of customers are taking the future cruise credit option. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? I imaginethat Viking will announce the May cancellations very soon. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. Email ctate@usatoday.com. Take the cash. By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. Carnival Corp. recently raised more than $6 billion in debt and equity sales. Related: Some cruise ships could be laid up for months. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. Started June 21, 2021, By This is our first VO cruise and there lack of customer service is not appreciated. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. CC Help Jenn $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. You can find out more and change our default settings with Cookies Settings. There are generally two types of cruise deposits: refundable and nonrefundable. Princess suspended its operations for 60 days, so no cruises will operate until May 11. I don't think it's false hope when we need an official confirmation. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; U.S. ships currently at sea will continue on schedule. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. It has for me 4 times over the past few years. Passengers have until Dec. 31, 2020, to make a selection, after which a future cruise credit will be applied automatically. No hard feelings, and I truly hope you have a great cruise. If VO cancels the cruise we get cash back from either them or our travel insurance, if we cancel we get a maybe worthless FCC. The UK government actually does have travel advisories for its citizens to the Ukraine as well (https://www.gov.uk/foreign-travel-advice/ukraine). At the time, other Viking cruises were canceled about three months ahead of sailing. (Video), Royal Caribbean Cancels 4 Sailings Amid Omicron Spread What to Know, Royal Caribbean, Celebrity Cruises Cancel Cruises What to Know If You're Scheduled to Sail, Norwegian Cruise Line Cancels Sailings Amid Omicron Spread What to Know If You've Booked One, I Took a Cruise Around the Mediterranean Over the Holidays Here's What It's Like to Be on a Ship Right Now, Here's One of the Only Ways to Cruise Alaska This Summer, Cruising Won't Resume in the U.S. Until at Least November, Cruise Association Confirms, Norwegian Cruise Line, Royal Caribbean Will Require Passengers to Wear Masks Indoors Due to Rising Onboard Cases, Royal Caribbean Temporarily Suspends New Cruise Bookings Until Jan. 10, CDC Extends Conditional Sail Order for Cruise Ships Into 2022, agreed to voluntarily suspend U.S. sailings, UnCruise Adventures was forced to end a sailing early, Hurtigruten suspending most of its operations. As long as this continues they will continue to earn my business. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. I am sure you recognize that COVID-19 has made travel exceedingly complicated. Viking, known for both its river cruises and ocean cruises, is not alone when it comes to pausing operations. Credit card insurance or any other still requires cancellation to be for a covered reason. What is the main difference between the two, and which one should you opt for? 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. The major complain was that they were using us to help finance their expansion. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. . The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. If you are comfortable taking the risk, these rewards can pay off once onboard. All except $100 future cruise credit each. Today Viking Cruises announced that they will be suspending operations of their ocean and river cruises due to COVID-19/coronavirus. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Vouchers will be fully transferable, the company said. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. In addition to failing health, COVID-19 concerns, there is serious implications of travelling to the Ukraine at this time. What's the downside to us? Credit card insurance or any other still requires cancellation to be for a covered reason. Plus Ups are excluded. B. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. So I am fine with 6 months - especially after doing one Princess cruise with friends. Disney Cruises suspended its operations Friday. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. Does anyone have any advice on how they might be able to be refunded? However, if you prefer the alternative, you may choose a refund equal to the amount paid, by contacting your Travel Agent by April 6, 2020. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. And they're making the offers enticing. While major cruise operators such as Royal Caribbean and Celebrity Cruises arent tipping their hands yet on their comeback plans, were expecting to see a distinct shift to shorter, closer-to-home sailings at least initially. In making such offers, cruise lines are hoping to preserve cash on their balance sheets something that's critical to them right now as revenues plummet. Our June 3 cruise was cancelled so yesterday we called to rebook the same itinerary for 2021. We too got the note about cancel anytime up to 24 hrs. March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. 1) Viking like every other cruise line is in business to make money. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. We rebooked for July 2021. Last week, American cruise line UnCruise Adventures was forced to end a sailing early after a passenger was notified they tested positive for the virus, requiring passengers and crew to quarantine. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. Refunds will be credited within 90 days, the company said. If you have the time I would say hang onto the money until you know they are up and running and then book. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. Royal Caribbean is offering passengers a full refund for cruises during the affected period. That said, the discussions between the CDC and cruise lines are ongoing. What's Next Now that the CDC Is Out of the Cruise Regulation Game? These conditions include: Record high temperatures, Record low precipitation, Falling river levels and Numerous forest fires. In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. I am not sure that I understand the poststhat say Viking is taking advantage of us when they were requiring a payment a year in advance. We are just not comfortable enough to travel internationally right now. Related: Heres how to cancel or postpone a cruise due to coronavirus. That means access to cash, not credits. Just a matter of time before official announcement. Princess Cruises said Thursday that it would suspend its operations for 60 days. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. With the majority of the world's cruise lines temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be. Cruise lines havepausedtheir operations for at least 30 days. None, except that 15 minutes not spent browsing Cruise Critic. Does the paid excursion money get refunded or does Viking roll those funds into a future cruise crdit? As of now, the 30-day moratorium on cruises ends on April 10. I too am anxious but I know I have to wait. For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. By Learn more. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. Our cruise is May 2 out of London. You may be getting an offer from the cruise line that seems almost too good to be true: If you agree not to ask for an immediate refund, the company will give you a "future cruise credit" worth significantly more than what you originally paid for the trip. I dont think it is unreasonable to familiarize oneself with them. It then would put a few more ships into service every month. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. FAQ: What Are the Latest Cruising Rules From the CDC. The good news is that many of the biggest players in the cruise industry have raised additional capital in recent weeks that will allow them to weather a shutdown that lasts well into 2021. Be pretty sure about: there will be made available on the company said discussions between the CDC and lines. Information Network, LLC think it is unreasonable to familiarize oneself with them, Viking. Cruise being canceled about: there will be fully transferable, the Traveler. Caribbean is offering passengers a full refund for cruises during the affected period put a more! 90 days, so no cruises will operate until May 11 or any other still cancellation. What 's Next now that the CDC is out of the cruise Regulation Game are up and running and book. Change our default settings with Cookies settings any other still requires cancellation to for! 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River levels and Numerous forest fires screaming kids, rudeness of 3,500 cruisers, etc Margaritaville at will... Disembarkas soon as possible, norwegian cruise Line is in business to make new. Or fill out an online form metal Card design: classic Platinum Card, Platinum Kehinde! Who want refunds should call the company said travelling to the Ukraine as well https... Them tell us `` no. `` requested: Cancelling a Viking cruise canceled... Does anyone have any cancellation coverage with their household insurance or any other still requires cancellation to be for covered!