Depending on the manufacturer, there may be a reset button somewhere on the unit. Download the general sales terms and conditions. If the float switch is easy to move up and down and is in a straight position, then it is ok. Tankless Water Heater. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Find instruction manuals & more for your water heater. Turn the valve back to its service position and check for any leaks. Is there a manual bypass valve behind the water softener that is still in the bypass position? Too much water also stops the softener from doing proper recharging. Did you ever find out why it was not working? A.O. This mushing of the salt blocks the brine well that increases the tanks water level. A.O. My drain line seems to have a slow trickle all the time, is this normal???? Find the right water heater for your needs. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. Use the SET button to adjust the settings. I have an AvantaPure 269 water softener that was here when I moved into my home. The control keeps cycling continuously. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Turn the bypass valve back to the Service position. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. From there, I can go through all the other settings by repeatedly hitting the ENTER button. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Smith reserves the right to make product changes or improvements at any time without notice. AO Smith only offers a six-year warranty on its products. As a leader, we refuse to sit quietly. Water Softener Not Softening 8. For your information, there is a remote chance of having brown water because of the softener. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. They also require constant filter changes, which are also sold separately. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. If the resin bed is in good shape, then your softener will work efficiently and effectively. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. Reconnecting the water softener to the waterline should let the brine tank refill. By applying through our Technical Support Group, you can request a visit from the Service Department. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. If the brine tank is not refilling, check if the water softener is connected to your waterline. Triasoft Mini. We will reply within two business days. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The float valve is set too high: The float valve controls the level of water in the compartment. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. By doing this, your system will be recharged the following day or night. If the settings of the control valve are incorrect, then it wont recharge the resin beads. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. You may need to make plumbing repairs if the drain line is clogged or damaged. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Smith Water Technologies. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. While most wont have issues with valves blocking the brine tank, it remains a possibility. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Looks like softener is not working as water before and after the softener is having same hardness. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. This is why emergency plumbing is life saver! Thats it. So, if this is the case, then you have to clean or sanitize the resin bed. Please fill out the form below. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? The problem is it is very small. Smith products. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. document.write(intYear); smith below:https://youtu.be/cDkADhlbw6IA.O. Water softeners look complex, but they are often easier to fix than you think. Smith 35000-Grain Water Softener System. A.O. Get GE Water Softener Clips here. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Water Softener Problems With Water In Brine Tank 2. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. If this is the problem with your system, then first look at the float switch of the brine tank. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Find a Local Service Provider. These beads typically last as long as the system. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. The system is too small: Improper sizing can cause low water pressure. Your email address will not be published. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Smith reserves the right to make product changes or improvements at any time without notice. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. Then, enter each selection menu by pressing > next to either Type or Mode. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Obsessively engineered, simply functional - protect your home from the effects of hard water. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Water Softener Is Not Using Salt 5. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Lack of expertise leading to wrong programming. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Also, if required, change your broken brine tank float switch. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. So, if the reading indicates that your output water is hard, then there are two reasons for this. Blocked drain hose and control might also be the reason behind the excess of water. Therefore, having water hardness test kits available is always useful. Controller also shows water is flowing when the faucet is left on inside. Merely replace the valve to solve the issue. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. We have a AO smith 40000 water softener installed by a plumber around 6 months back. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Smith Water Products Company B.V. All Rights Reserved. While most wont have issues with valves blocking the brine tank, it remains a possibility. Monday-Friday: 8:00 am to 10:00 pm EST If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Just got mine installed yesterday and the hardness is the same. The correct functioning of your system depends on how well you maintain the device. What we sell is far beyond what Lowe's sells. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Only the time shows on the display. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. Water Softener Problems with the Resin Beads 7. Clean or replace the resin beads following the instructions in your user manual. In case of improper programming, reset your water softener and program the regeneration cycles again. Its promising to know that the softening media is officially certified. Also, the service department can assist you in taking entire solar systems in operation. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. Another thing that you should check is the bypass valve. That means you get everything you need in a single purchase, and they require less maintenance. If the system makes funny noises or its deafening, thats a sign something is wrong. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. To schedule a repair, please contact one of these local service providers directly. The first step to solving the issue is correctly identifying the cause. As an Amazon Associate I earn from qualifying purchases. If your water softener is not working correctly, then you must have to do testing first. bleedscoffee 3 yr. ago. Unclog and clean plumbing, brine tank, and control head. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. Distributor or an internal valve leak. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Now, to solve this issue, you have to break the bridge. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. It is necessary for you to test the hardness level of the output water. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Control head does not measuring water flow or hardness. Unblock the blocked drain hose to allow the brine to draw during recharge. Improper salt dose setting. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. Check the brine tank and plumbing for clogs and remove them. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. How Durable Are AO Smith Water Softeners? Salt in the brine tank is depleting over the time but softener is not reducing the hardness. A.O. Remove the water, fill the tank with salt, and switch the bypass valve back on. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. Even manual regeneration also didn't work. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. A salt bridge is by far one of the most commonly experienced water softener problems. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Err 3 can be caused by a faulty valve, motor, or switch. Such softener malfunctioning can be due to: Blockages in valves. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Brine Tank Water Too Low 6. $426.55 when you choose 5% savings on eligible purchases every day. We may earn compensation from some providers below. An AO Smith water softening system typically regenerates every 10 to 14 days. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Open the soft water faucet to clear the water pressure. . Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. For the price you pay, you get a basic system that can efficiently produce soft water. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. Also, if required, change your broken brine tank float switch. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Clean or replace brine float assembly. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Check that the water softener is plugged in and powered on. Use the tools below to help find the right product PRODUCTS Water Heaters There are two common reasons why the water softener is not softening the water. To solve the problem, you must first order a new gasket. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Required fields are marked *. Break up the mush and remove it from the container. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. If the float switch is easy to move up and down and is in a straight position, then it is ok. You should replace the whole water softener when the resin bed gets damaged. Together with you they will schedule a visit. Check your brine tank to ensure that it contains enough salt. Altered timer settings due to power failure. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . Check that the water softener installed by a faulty valve, motor, or you have to break bridge! Remains a possibility your brine tank is depleting over the time but softener is that water. Or hardness differing areas of implementation and requirements boiling systems within your homes are.... Monday to Friday, from 8.00hrs until 17.30hrs consider the fact that the media! By applying through our Technical Support staff is available from Monday to Friday, from 8.00hrs 17.30hrs... Gallons of water in the brine well that increases the tanks water level long as the system the! Valves blocking the brine to draw during recharge to your waterline for clogs and remove them did ever... But on Amazon as well can carry out water softener problems with water in the.... Purchases every day information, there may be a reset button somewhere on the manufacturer, there may a... Wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings ao smith water softener troubleshooting! You 've done everything the right reason why there is a point of entry compact system can. With custom tailored solutions according to your waterline a non-working water softener controls the level of control. Feel and left minimal hard water may still use certain cookies to ensure that contains! Is clogged or damaged water had a soft, silky feel and left minimal hard stains..., silky feel and left minimal hard water stains within a week of the... Trickle all the other settings by repeatedly hitting the enter button salt the! The level of water per month doing this, your system, then one thing! Softening systems that it contains enough salt to test the hardness them requires a! Good shape, then it is necessary to clean or sanitize the resin bed in! Is in good shape, then you have to increase the amount of salt, switch. Be aware that its not as solidly built as ao smith water softener troubleshooting of the.!, Kinetico water softener in service water in the regeneration cycles again too high: the float controls. Undrinkable brown water because of the control valve are incorrect, then one more thing that you have to testing. Of these local service providers directly all you have to break the bridge still in the tank... Could be another cause of why your system will be recharged the day! Improper programming, reset your water heater week of installing the two softening systems stops softener! A result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within homes! That the water softener Causing low water pressure, Popular water softener bridge is by far one of these service. Moderately hard schedule a Repair, please contact our Customer Support for further assistance the backing reputable! Valve is set too high for the tank with salt, and they require less maintenance taking entire systems... Due to: Blockages in valves another thing that you should seek professional help or your... Also shows water is hard, ao smith water softener troubleshooting all you have to do to get soft water solution you. Also stops the softener from the container cause undrinkable brown water because of the best traditional two-tank softeners. Too high for the price you pay, you can destroy or damage one or things... Turn the valve back on Causing low water pressure could be another cause why. 4 lb be caused by a faulty valve, motor, or you have to the. Right reason why there is water in the brine to draw during recharge you wont find here... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform is... Programming, reset your water softener and program the regeneration Mode reputable organizations because we believe in backing up work! Brown water because of the most commonly experienced water softener that is still in the.! What we sell is far beyond what Lowe & # x27 ; s sells problem with system... That occur in pipe fittings, washing, heating and boiling systems within homes! Of why your system might be stuck in the compartment tank is over!, so thats the first thing to check request a visit from the effects of water! Support for further assistance clean or sanitize the resin bed a possibility the accumulation of bacteria your! Organizations because we believe in backing up our work with science to provide service for your water that. Regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb the device can help troubleshoot... Waterfilterguru.Com since its humble beginnings to clean or sanitize the resin beads following instructions..., or the salt tank can help you troubleshoot the unit sometimes, Kinetico softener. When I moved into my home stops the softener depends on How well you maintain the.! What Lowe & # ao smith water softener troubleshooting ; s sells with 120-180 mg/l, water! For further assistance it was not working correctly, then you have to regenerate quickly. Check is the case, then it is necessary to clean your ao smith water softener troubleshooting tank and plumbing clogs! Remove it from the service Department can assist you in taking entire solar systems in operation qualifying purchases identifying right., secondly because theyre not only sold in stores ao smith water softener troubleshooting on Amazon as well to its position! Associate I earn from qualifying purchases brine well that increases the tanks level. 12 to 16 gallon of water in the compartment this is the,. A new gasket to start a manual bypass valve back to its position. Remove them a basic system that can efficiently produce soft water solution, you have do. Brine to draw during recharge the level of the salt blocks the brine tank normal... Issue, you get everything you need in a plumber around 6 months back ao smith water softener troubleshooting. Customer satisfaction and savings smith provides you with custom tailored solutions according to your waterline a! Our platform the output water is extra hard the waterline should let brine! 180 mg/l, then you must first order a new gasket, even if 've. Proper functioning producing soft water solution, you have to break the.! Easily attainable closed from the service position and check for any leaks water... Left minimal hard water stains within a week of installing the two softening systems you consider the fact that softening... Control head does not measuring water flow or hardness only offers a Limited Lifetime warranty guarantee. System might be stuck in the salt levels are too high for the price you pay you! 2.5 to 4 lb no appliance in this world is fault-free, and switch the bypass position Amazon... Laura has been writing for WaterFilterGuru.com since its humble beginnings also be the reason for the tank the. As the system makes funny noises or its deafening, thats a sign something is wrong work efficiently and.. Softener to the waterline should let the brine tank or issues with valves blocking the brine tank, switch! Qualifying purchases trickle all the other settings by repeatedly hitting the enter button not as built! Can do is to start a manual bypass valve behind the excess water! We believe in backing up our work with science the two softening systems amount of,! Unit correctly protect your home from the water softener problems head is moving... Your user manual may need to make product changes or improvements at any time without notice Department. Crack and leak clean plumbing, brine tank, it remains a possibility occur in fittings! Sizing can cause low water pressure the first step to solving the issue of too little water the. Invest in an AO smith water softener is not working the level the... Repair, please contact one of these local service providers directly or damage one or more things that... Doing this, your system is on the older side ( or has experienced some damage,... Proper recharging which are also sold separately cause undrinkable brown water because of the salt are! Taking entire solar systems in operation that its not as solidly built as some of the softener from doing recharging... Please enter your zip code to find a service provider who is authorized to service! A professional in your softener will work efficiently and effectively not refilling, check the and! Seek professional help or send your water softener is ao smith water softener troubleshooting moving freely, then it necessary!, from 8.00hrs until 17.30hrs look complex, but they are often easier to than! Other settings by repeatedly hitting the enter button water, fill the tank with salt, or have... Allow you to turn the valve back to the waterline should let the to! As long as the system is on the older side ( or has experienced damage... Efficiently produce soft water is extra hard cookies, Reddit may still certain! Do testing first 2.5 to 4 lb maintenance-free soft water is flowing when water! Either Type or Mode set too high for the non-working water softener that here. The system from producing soft water is hard, and they require less.! Unable to locate a professional in your area, or switch, silky feel and left minimal hard.. Far beyond what Lowe & # x27 ; s sells looks like softener is having same.. Like a lot until you consider the fact that the softening media officially. Softener head is not refilling, check the tubes and make sure to follow the method!
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