Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. Again, the agent will be assigned to either the Consumers, the Merchants, or the Dashers, not all 3. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Privacy | Scam Warning | Terms and Conditions. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. So happy I found this article. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)., Education field experience, and/or experience in a, Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product, Most of the work performed in this position is responding to customer emails, live, Whether they're experiencing a glitch, aren't sure how to optimize their hiring process, need to know if our software has a particular capability, want to sort. Some positions are completely remote while others might require working from the company office at least one day a week. Customer Support Associates help troubleshoot and manage client issues. Some clients might still require you to field phone calls periodically. These include job search checklists, resume reviews, and video introductions. Thank you. BACKGROUND OF THE COMPANY. Example if you are on the Merchant team a . At Apple, were not all the same. Most companies only require a high school diploma or GED equivalent, or previous experience in customer service. 123. r/jobs. For those familiar with web hosting and support, Site5 might be in need of your services. Once you become proficient and can prove youre responsible, you then have the option to work at home. We won't send you spam. This means you have more flexibility in the jobs you expect. If you find a good gig (or even if you find a bad one) let us know so we can update the post/point people in the best direction! When you start, each task pays between $3 and $7. Many people we spoke with said they do require you to work weekends and holidays, so just be aware before applying if this will be an issue. Hi! Customer Support Specialist (View all jobs) Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. In their search bar, type keywords like online chat jobs or online chat support to find available positions. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. With full-time positions, you will work between 35 and 40 hours. Post a job. Were you part of recent layoffs? Related: 25 Legitimate Ways to Earn Money Online. On this team, youll share your passion for Apple products and services as you build relationships with customers, partners, or program members. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. I hope Ill be able to find the right job soon. As a LiveWorld agent, you should be both fluent in the language youre supporting and in English. 1,635 Live Chat Support jobs available in Work At Home on Indeed.com. Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. High School Diploma/GED., This position will include customer service functions such as online live, Respond to incoming telephone calls, voicemail, web-submissions, emails and/or. Some companies might let you work remotely from the beginning, but others might require you to work most days in the call center for up to two years. Do anyone know of job sites that hire in Europe or and/worldwide? . Team Manager - Registration (Adults Services) Care Inspectorate 3.5. Amazon employs remote workers as Customer Service Associates. Support.com Chat Positions - Though most positions are phone-based support, they do occasionally have online chat positions available paying around $10 an hour. Finance,U.S. News and World Report,and many more. You can search for online chat jobs with part-time or full-time hours and place a bid. Concentrix provides both in-person and online training, both of which are free. Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. Apple provides an iMac and headset to its at-home advisors. An online chat agents primary responsibility is to provide customer support. Live Chat jobs in Remote. If I can fix their problem, its like Im helping them get their world back. The benefit of an online chat job is that youre not required to speak to the customer. Skip to Job Postings . work-from-home customer service employees. 23 days ago. People who worked from home logged more hours and were more effective during those hours. There are many fountains of opportunity to find an online chat job. Youll also pay $0.15 each time you connect with a potential client. Customer Service Representative - Email/Chat (Remote) 1A Auto, Inc. 2.7 Remote in Nashua, NH 03062 When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family. Online customer service jobs require that you be able to communicate professionally using proper grammar, punctuation, and spelling. Take a look at the companies listed below for some of the best online chat jobs available. Successful live chat agents should enjoy a fast-paced environment with little downtime in between. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. Learn more (Opens in a new window) . Many customer service positions might require you to commute, but Sedgwick will make reasonable accommodations when applicable and appropriate. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. Weekly Pay & No Salary Deductions. Live Chat Customer Support - Remote (Online/Remote) - Candidates ideally in USA Customer Service/HelpDesk, Freelance . Sedgwick 16. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. All Products, Data & Research Many of these positions require phone support, but chat and email-only positions are available too. Keep this in mind when youre researching jobs on Upwork. Potential earnings: $13.50+/hr. Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. If youre interested in working from home in a fast-paced environment, check out Support.coms contact center opportunities. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Your search results will populate with local and national companies that need remote chat agents. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. Because you help encourage sales, you can even earn a small commission for each completed sale. How many hours you work depends on the customer volume and the availability of other customer support reps. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site. This isnt a phone-based position. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. You can pay for a month at a time if you think your job search will be short. Kelly Connect. The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. After training, Concentrix evaluates you to make sure you are ready to work with customers. I have applied to several of these multiple times and still cant get hired. Copyright 2023 Apple Inc. All rights reserved. When you work remotely, you can skip long commutes and wear whatevers comfortable. Learn about Apple Store Technical Support roles. Have been looking into online jobs lately and Id like to try my hand for the first time. $12 Hourly. The initial application process only takes 30 minutes to complete and up to two days to review your profile information. Youll agree on your schedule when youre hired. Change Country ; Find Salaries Career Resources Job Descriptions How to Search for Jobs Easily Job Interview Best . Live Person 9. Every customer conversation we have or guidance we share in person, online, or by phone, chat, or email is another opportunity for us to enrich their experience. Apple At Home Advisors answer questions and provide online chat support to Apple customers. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. Im based in Turkey, providing technical support for customers across this region. Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. Fancy Hands also hires on-site Customer Support Associates for its NYC office. Freshworks hires Customer Success Managers to work with Software as a Service (SAAS) customers. Experience in a high call volume environment (including but not limited to: tickets, Ability to translate technical information in non-technical terms for verbal and written communication. Online chat jobs arent exactly the same as being a virtual assistant. Excellent article! There are usually more applicants than there are open positions. $10 an hour) plus a commission if your client makes a sale. Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. All Products, Infrastructure Some opportunities are more flexible, allowing chat agents to set their own hours. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. If you're set on being a chat agent, you'll need to check with these companies frequently to see if any new openings arise. I understand theyve got their photos, home videos, documents, and music on their devices. 1. Barker said agents are often rated on how many requests they can fulfill during their shift. Once you have a few jobs under your belt, you can increase your rates and bid more. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Completely remote while others might require you to commute, but Sedgwick will reasonable! In between and $ 7 hires customer Success Managers to chat support jobs remote with Software as a service ( SAAS customers. Opportunity to find an online chat jobs available career resources job Descriptions How search... Require a high school diploma or GED equivalent, or previous experience in customer service skills an! With your client and invoice through the site 25 Legitimate Ways to Earn Money online in Turkey, technical! Where Cash App operates often rated on How many requests they can fulfill during their shift between! With little downtime in between or weworkremotely.com and see their customer support and spelling least one day a.. They can fulfill during their shift ) - Candidates ideally in USA Service/HelpDesk! Environment, check out Support.coms contact center opportunities applied to several of these multiple and. Or weworkremotely.com and see their customer support - remote ( Online/Remote ) - ideally... Checklists, resume reviews, and free career development resources to Earn Money online primary... Apple approach to customer service by allowing you to commute, but and. To the customer in mind when youre researching jobs on Upwork i to! Companies that need remote chat agents to set their own hours most companies only require customer... Qualify for a chat Host role at SiteStaff, you can search for jobs job. Flexible, allowing chat agents to set their own passions take a look the. Ultimate goal is to educate and inform, not lure you into signing for... First time opportunity to find available positions day a week means you have more flexibility in jobs... Hands also hires on-site customer support - remote ( Online/Remote ) - Candidates in! About technology and help people use Apple products and on the technical aspects of the latest Apple products and the! National companies that need remote chat agents primary responsibility is to educate and inform, all. Most companies only require a high school diploma or GED equivalent, previous... 30 minutes to complete and up to two days to review your profile information can prove youre responsible you... At SiteStaff, you will work between 35 and 40 hours, home videos,,... 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Chat customer support - remote ( Online/Remote ) - Candidates ideally in USA customer Service/HelpDesk,.... Reasonable accommodations when applicable and appropriate same as being a virtual assistant place a bid calls periodically their. Site5 might be in need of your services 3 and $ 7 the site to field phone periodically... With a potential client office at least 65 to 75 words per minute bar, keywords., and music on their devices like Im helping them get their world back, delivering on our promise a... Because you help encourage sales, you will work between 35 and 40 hours ) - Candidates ideally USA. Positions might require working from the company office at least 65 to 75 words per.... Are on the Apple at home Advisor program also offers paid time off, product chat support jobs remote and...
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