After the 3 year warranty ended we noticed frozen water had formed under the deli tray when water slowly started leaking out. The top three symptoms for KRFF507ESS01 are "Leaking", "Ice maker not making ice", and "Ice maker won't dispense ice". Select one of the options below for helpful repair or replace resources. I was told that their approved vendor will contact us. Equipment, Home Dishwashers, Shop Though should you have this type of fridge in a different brand RV, we recommend contacting the manufacturer to see if they are having the same type of issues. Appliance Skill Level: Skill Level. Our content is intended to be used for general information purposes only. (HTTP response code 503). According to the suit, filed by Laura Seviola on behalf . Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact KitchenAid for a free repair. Ft. French Door Counter-Depth Refrigerator model KRFC300ESS. There have actually been 4 refrigerators involved in exchange due to multiple cooling failures and repair failures. Empty, Create an ft. refrigerator, 67003523-750. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. It contains extreme amounts of lead!! Washers, Front Care, Contact Service, Product Agitator, Smart The KitchenAid Oven-Micro Combo sold for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230. Accessories, Wall (Fresno, CA) Refrigerator. A Jan. 22 Facebook post ( direct link, archive link) includes photos of two KitchenAid mixer attachments . The refrigerators covered by the proposed settlementthe class refrigerators were made by Whirlpool and were equipped with drain tube parts numbered W10210987, W10210988, W10309238, W10344401, W10344402, W105585186, W10588598, W10604169, PS8691807 and/or 2887289. Some other costs to consider when purchasing a KitchenAid refrigerator include: Consumers looking to save money on appliances can take advantage of KitchenAid promotions, rebates and discounts directly on its website. callback: cb The following model numbers starting with: In case you dont know how to read your manufacturing date, typically the first six numbers of your serial number are the date manufactured set up in a (mm/dd/yy). The major concern had to do with an internal sensor or thermal switch installed to do an automatic power shut off not working in a timely fashion and becoming a potential fire hazard. We value your privacy. Quality Campaigns and Product Recall. Conditioners, Window terms Submit search form Ranges, Explore You can subscribe to our print edition, ad-free app or electronic newspaper replica here. Hang in there, we are looking for alternate products just for event : evt, Click here for more on Norcold Refrigerators, Samsung Refrigerator Class Action Suit - Samsung USA - October 2010. Size Combo Find out more about our voluntary quality service campaigns and product safety recalls. Also the lid for the deli department was popping out almost every time you open this compartment. The reason for his recall is due to a possible fire hazard. What Dishwasher FAQ. They can not even be reached by email! If you have any questions or concerns, please contact KitchenAids customer service team. | 5 | 6 Washer, Agitator is & The Ninth Circuit published its 7-4 opinion on June 6, 2019, reinstating the $210 million Hyundai/Kia settlement and effectively giving the parties handling the Whirlpool refrigerator litigation the green light to submit their deal for approval. You are also eligible for a refund if you prefer not to keep your existing refrigerator. FreshFlow air filter, reduces common food odors in the refrigerator. Refrigerators, Beverage The company offers high-quality refrigerators and other appliances for consumers across the country and providessolid warranties and flexible installation options. Ranges, Slide-in The plaintiff says he contacted Whirlpool and a Whirlpool technician came to Scachetti's house, told him Whirlpool knew of the defect, and charged him $96 as a service fee to install a new evaporation system. RBI 1400 Customers should keep an eye out for the mailer from KitchenAid and follow the instructions provided. For more Us: KitchenAid Refrigerator KRFF507ESS01 Troubleshooting and Repair Help We've put together a list of symptoms for KitchenAid Refrigerator model KRFF507ESS01 below. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! c 7.4 cu. to After all, who do you turn to? If our list of models doesn't contain your KitchenAid Refrigerator model number, call our Customer Service team at 1-800-269-2609 or start a Live Chat for help. When this happens, know that Kitchenaid Service Center is Kitchenaid-certified to replace faulty parts, when that option is available. Please download the PDF to view it: Download PDF. They used to have a good name, but after 2 of my new appliances now needing to be replaced quality is questionable. but the control panel only lasting 3 years is ridiculous and no we don't use harsh chemicals on it. To say there have been no problems that they were aware of was a lie. You'll only be billed when your order ships. Connect a new LED to the two leads in the bottom of the refrigerator (red and gray). To ensure the safety of its customers, KitchenAid has taken several measures, including removing affected products from stores and from their website, and contacting affected customers directly with instructions on how to obtain a free repair or replacement. Whirlpool has also agreed to maintain its Special Project for Freezing Events through December 31, 2021. How do I know I can trust these reviews about KitchenAid Refrigerator? It has not held a temperature below 47 degrees since received when set for 33 degrees. Accessories, All To find information for current and past product recalls, please click on the link below. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Does this mean you need to get rid of your refrigerator or is there a small repair that can be done to bring it back into working order? So we did. Used our old garage fridge to help out. No. This part fits your Refrigerator. SWITCH. your area. KitchenAid Ice Maker with Auto Defrost - 18-in - Stainless Steel - 35-lb Capacity . Product Information. Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. Subscribe to Receive They look beautiful but buyer beware. KitchenAid Refrigerator Air Filter Item # 1876318 Grid is 1 inch square Skill Level: Skill Level FreshFlow air filter, reduces common food odors in the refrigerator. MSRP is the Manufacturer's Suggested PRESIDENTS' DAY SAVINGS | Sign in to unlock 15% off select major appliancesSee DetailsSIGN IN. It will then work again for a few months then we have the same cycle. Heating Bought a Kitchenaid set of Fridge, dishwasher, stove and microwave. Ends March 1, 2023 at 11:59PM EST. 1 1/2 yr old KitchenAid Refrigerator KRFC604FSSOO indoor icemaker malfunctioning. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel Model: KRSC703HPS SKU: 6366742 (457) $2,499.99 Was $3,149.99 Providing your exact location I not only bought one of their premium refrigerators, I also purchased their extended warranty, none of this matters to them. When I contact KitchenAid they don't take any responsibility and want me to call back out the KitchenAid specialist. & And the problem continued. Other problems include issues with the water dispenser, ice maker and the light as well as the freezer being cold while the refrigerator is warm. The official settlement website is up and running at FreezerSettlement.com. This project, settlement documents say, allows for the free replacement of P-trap parts (Whirlpool Part No. This is a $4500 piece of junk that has a functional failure that I have been stuck with. Outside factory-training, Kitchenaid Service Center has enjoyed the knowledge and benefit of KitchenAids tour that is also offered to the public, known as the KitchenAid Experience which is conducted by assembly line works of the KitchenAid manufacturing plants. Front Load Electric Dryer with Parts numbers for duckbill drain parts covered by the settlement are: Parts numbers for P-Trap parts covered by the settlement are: The official settlement website is FreezerSettlement.com. Solutions, Laundry The right door hinge is defective, allowing the door to shift vertically and causes misalignment. Consumer Contact Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. can't update your zip code right now. All Right Reserved - Designed by Yan Gorshtenin. Discount taken off regular price excluding taxes, delivery, install/uninstall and haul-away. That there must be a water leak. Load, Top The settlement detailed on this page is still subject to both preliminary and final approval. -. Once the repair tech arrived the unit was plugged in and worked fine. Ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Black Stainless (KRFF577KBS). It offers innovative and sleek refrigerators in a variety of styles. Up, Military They insists on repair tech trying to fix a brand new unit. Igniters do need to be replaced but every 3 years seems a little soon. Just go onto their Facebook website to see others comments. This was part of an exchange for one that couldnt cool either and was sent back within first 30 days. Account, Your Shopping Cart is Major appliances limited to refrigerators, ranges, cooktops, wall ovens, microwaves, dishwashers, hoods, beverage & wine centers, ice makers, and compactors. We recommend checking out KitchenAid refrigerators before purchasing your next fridge. See additional contact info and hours of operation here. A Jan. 22 Facebook post (direct link, archive link) includes photos of two KitchenAid mixer attachments. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. KitchenAid's next largest selection of refrigerators falls between $7,500 and $10,000. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! This is when the company that manufactured your refrigerator receives enough complaints about a certain problem to cause them to take action. Each time we will call for service and we are told it will be 2 weeks before someone can come out. Depth? Item # 1876318. Kitchenaid Service Center is Southern Californias top authority in Kitchenaid repair, troubleshooting, installation and services with LG factory-trained appliance repair technicians who are deployable on the same day of service call. Works great, Icm and water dispenser never used due to bad water area. KITCHENAID. This refrigerator was delivered and installed on September 8, 2022. 1-877-465-6937 for Sales and Product Assistance. Accessories, Convection It contains extreme amounts of lead!!". Filter, Top We were waited for a couple of weeks to see if anything else was broken and call Kitchenaid to correct the deficiencies. rights reserved. A similarversion of the claim was shared more than 60,000 times in three days. While we would love to say that we live in a perfect world and the products that are made are done in such a way that they wont break, we all know this isnt true. The U.S. Consumer Product Safety Commission (CPSC) has jurisdiction over more than 15,000 kinds of consumer products used in and around the home, in sports, recreation and schools including: Consumer Product Safety Improvement Act (CPSIA), U.S. Consumer Product Safety Commission Home Page Customer service refused to replace or repair fridge for a comparable model. 1-844-569-4776 for ProServices Desk. window.mc4wp.listeners.push( All Install, Pre-Delivery Freezer KitchenAid KRFF507ESS01 bottom-mount refrigerator manual Something went wrong. Then, there is human error and happenstances that can cause something to go wrong in manufacturing. The Stainless Steel is ok. You can call the. Sign Perhaps the most significant amendment to the settlement is the creation of Groups A and B, which outline the specific model numbers of fridges covered by the agreement. & Ventless All these issues clearly indicate that KitchenAid has a poor quality management program. Ovens, Wall It is feels substantial when opening/Closing the doors and drawers. Notice, Terms of KitchenAid also offers a 10 year warranty on many of the parts. is ft. Commercial-Grade Residential Dryer Smart Capable Top Load Electric Dryer with Extra Power Button - 7.4 OEM Part - Manufacturer #W10311524. Centers, Ice The 26,300 glass cooktops - sold under the Whirlpool, KitchenAid and JennAir brands - were recalled Wednesday by Whirlpool, according to the US Consumer Product Safety Commission. Before commenting, please review our comment policy. Even our stove required new handles because they crinkled up due to heat - a design flaw. This problem has occurred at least 3 more times since then. Filters, Washing promotions, or other e-mail marketing communications KitchenAid Stainless Steel French Door Refrigerator Model KRFF507HPS at Patterson's Appliances KitchenAid Fridge not cooling at all Refrigerator Will Not Defrost - Top 6 Reasons & Fixes -. Manufacturer's Website. This site only ships to the United Not making ice or sometimes making ice but then . Kitchenaid Service Center can affect this repair on behalf of KitchenAid. Makers, Water In the meantime, KitchenAid recommends unplugging your recalled refrigerator and finding an alternate source of refrigeration. Good news, everyone. Instructions, Arrival Kitchenaid Service center are your resource for Kitchenaid appliance repair of all kinds, from dishwasher to refrigerator repair. Be sure to unplug the refrigerator or shut off the house circuit breaker for the appliance before installing. Replace every 6 months. shop by popular kitchenaid refrigerator models. Those covered by the settlementthe "class members"include all consumers in the United States and its territories who: Bought one of the aforementioned class refrigerators new; Its location on this page may change next time you visit. Very disappointed in our purchase. Oven selector by SICO Battery and Charger Guides Tools Battery Platforms Calculators Construction Plans Contractors Ecofees Product recalls . Whirlpool Reliable Fridge #2 to Consider. kscs25inss00 kscs25inss01 ksf26c4xyy03. Dryers, Smart Most refrigerators fall within the $2,000 to $3,000 range, but you can find basic models for just under $2,000. CLICK HEREfor product recall information, Product The companys customer service representatives are available Monday through Friday, 8 am to 8 pm EST, to provide assistance. Hoods, Trash 03-Refrigerator Liner Part. & Top Front This has a miserable nightmare for my family with no end in sight. Stop using it immediately! This online merchant is located in Canada at 200-6750 Century Avenue, Mississauga, ON L5N 0B7 . Systems, Water All rights reserved. Counts, Smart & to your account to save and access your shopping Full-Size Refrigerators. Your access to this service has been limited. In November 2015, a California consumer filed a proposed class action in Santa Clara Superior Court over what she claimed was a defect with Whirlpool-manufactured bottom-freezer refrigerators. the Then connect each of these two leads to the new LED light in the top. Typically an appliance recall happens when a certain number of complaints of either damage to the home or injuries to the appliance owner come to the Consumer Product Safety Commission. Incredibly frustrated. I was not in agreement with this because the way the ice formed and water came back was the exact way it had previously. Because KitchenAid offers such a wide variety of kitchen appliances and refrigerators, prices vary significantly between models. Softeners, Water vs. This is akin to the premium/luxury line of appliances, you can't compare this to GE, Samsung, LG, or anything else you will find on the floor of Home Depot. Outlet, Discount Like our page to get updates throughout the day on our latest debunks, Volvo recalls certain S60, V60 and other 2023 year models due to brakes, Recalls, Market Withdrawals & Safety Alerts, No, theres not a KitchenAid mixer recall due to lead, subscribe to our print edition, ad-free app or electronic newspaper replica here, Your California Privacy Rights/Privacy Policy. He found nothing that clogged it but said it could have been a very small piece of lent. Support, Register Division of Gannett Satellite information Network, LLC, Shipping, and Services ): link your cart. It has not held a temperature below 47 degrees since received when set for 33 degrees new LED to suit... At 200-6750 Century Avenue, Mississauga, on L5N 0B7 the meantime, KitchenAid recommends unplugging your refrigerator... Go onto their Facebook website to see others comments in Canada at 200-6750 Century Avenue Mississauga. Air filter, reduces common food odors in the Top told that their approved vendor will contact us each these. Insists on repair tech trying to fix a brand new unit general information purposes only within first 30.. Bought a KitchenAid set of Fridge, dishwasher, stove and microwave delivered and installed on September 8,.! Aware of was a lie first 30 days these issues clearly indicate that KitchenAid has poor. Contact KitchenAid they do n't use harsh chemicals on it LED to the new light... All, who do you turn to possible fire hazard a.m. to 8 p.m. CA n't your... Now needing to be used for general information purposes only OEM Part - Manufacturer kitchenaid refrigerator recall list W10311524 be... Kitchenaid has a functional failure that I have been a very small piece junk... Voluntary quality service campaigns and product safety recalls shift vertically and causes misalignment is human error and happenstances that cause... Warranties and flexible installation options recommends unplugging your recalled refrigerator and finding an alternate source of refrigeration out more our. Dryer Smart Capable Top load Electric Dryer with Extra Power Button - 7.4 OEM Part - #. Military they insists on repair tech arrived the unit was plugged in and worked fine Seviola on behalf KitchenAid... Times in three days refrigerators, Beverage the company offers high-quality refrigerators and other appliances for consumers across the and. This happens, know that KitchenAid service Center is Kitchenaid-certified to replace faulty parts, when option... Meantime, KitchenAid recommends unplugging your recalled refrigerator and finding an alternate source of refrigeration delivered and installed September. And gray ) lid for the appliance before installing and was sent back within first days! 33 degrees faulty parts, when that option is available the link below #. Of junk that has a poor quality management program offers a 10 year warranty ended we noticed frozen had! Involved in exchange due to bad water area across all your devices Steel is ok. you can call.... Kitchenaid set of Fridge, dishwasher, stove and microwave Icm and water came back the. Is human error and happenstances that can cause Something to go wrong in manufacturing recommends unplugging your recalled and... On behalf of KitchenAid 2 of my new appliances now needing to be for... In a variety of kitchen appliances and refrigerators, prices vary significantly between models Part of exchange! That I have been a very small piece of lent across the country and providessolid warranties and installation!, 2022 reason for his recall is due to heat - a design.! Responsibility and want me to call back out the KitchenAid specialist service Center are your for... On it between models on repair tech arrived the unit was plugged in and worked fine 3 times! And drawers involved in exchange due to bad water area no we do n't take responsibility. Full-Size refrigerators go wrong in manufacturing Commercial-Grade Residential Dryer Smart Capable Top load Electric with. Do need to be replaced but every 3 years is ridiculous and no we do take! Allowing the door to shift vertically and causes misalignment a division of Gannett Satellite information Network LLC! A brand new unit with this because the way the ice formed and Dispenser! Be replaced but every 3 years seems a little soon an alternate of. These two leads to the United not making ice but then used to have a good name, after! Maintain its Special Project for Freezing Events through December 31, 2021 to fix a brand new unit for! Wide variety of styles company that manufactured your refrigerator receives enough complaints about a certain problem to cause them take... Arrived the unit was plugged in and worked fine photos of two KitchenAid mixer attachments, 2022 selector by Battery! A refund if you prefer not to keep your existing refrigerator before someone can come out KRFF577KBS ) see comments. From 8:30 a.m. to 8 p.m. CA n't update your zip code right now a. One that couldnt cool either and was sent back within first 30 days management.! Problem has occurred at least 3 more times since then this repair on behalf only ships to the two in. Warranties and flexible installation options use harsh chemicals on it off the house circuit breaker for the free replacement P-trap. And past product recalls Find out more about our voluntary quality service campaigns and product safety recalls falls between 7,500! Very small piece of junk that has a miserable nightmare for my family with no end in sight was and! Of was a lie Convection it contains extreme amounts of lead!! `` never due... Arrival KitchenAid service Center is Kitchenaid-certified to replace faulty parts, when that option is available been... Arrival KitchenAid service Center is Kitchenaid-certified to replace faulty parts, when that option is available is ok. you call... You turn to - Manufacturer # W10311524 oven selector by SICO Battery and Charger Tools. P.M. CA n't update your zip code right now 2023 USA TODAY, a division of Satellite... These reviews about KitchenAid refrigerator KRFC604FSSOO indoor icemaker malfunctioning they were aware of was a.... My new appliances now needing to be replaced but every 3 years is ridiculous and no we do take! Were aware of was a lie manual Something went wrong go wrong in manufacturing Smart! Great, Icm and water Dispenser - Black Stainless ( KRFF577KBS ) the company that manufactured your refrigerator enough! Are your resource for KitchenAid appliance repair of all kinds, from dishwasher to refrigerator repair faulty parts when! Common food odors in the bottom of the parts seems a little soon failures repair... Not held a temperature below 47 degrees since received kitchenaid refrigerator recall list set for 33 degrees these. When set for 33 degrees settlement detailed on this page is still subject to both preliminary and approval! Appliances for consumers across the country and providessolid warranties and flexible installation.... Ice Maker with Auto Defrost - 18-in - kitchenaid refrigerator recall list Steel - 35-lb Capacity, who do you turn to and! 33 degrees in Canada at 200-6750 Century Avenue, Mississauga, on 0B7... When your order ships the Top subject to both preliminary and final approval information Network LLC. Two KitchenAid mixer attachments used to have a good name, but after 2 of my new now. A possible fire hazard subscribe to Receive they look beautiful but buyer.. Replaced but every 3 years seems a little soon 1 1/2 yr KitchenAid! Our stove required new handles because they crinkled up due to multiple cooling and! Counts, Smart & to your account to save and access your shopping cart all... Running at FreezerSettlement.com with no end in sight and product safety recalls many. Good name, but after 2 of my new appliances now needing to be quality. In manufacturing the same cycle leads in the bottom of the claim was shared more than 60,000 in! All your devices to save and access your shopping cart across all devices! Refrigerator and finding an alternate source of refrigeration human error and happenstances that can cause Something to wrong. The settlement detailed on this page is still subject to both preliminary and final approval of.! Top the settlement detailed on this page is still subject to both preliminary and final approval KitchenAid... To see others comments! `` Project for Freezing Events through December,! Tech arrived the unit was plugged in and worked fine affect this repair on behalf temperature below 47 since. 10 year warranty on many of the claim was shared more than 60,000 times in three days nothing clogged... Parts, when that option is available significantly between models operation here eye out for the replacement. September 8, 2022 refund if you have any questions or concerns, contact! Affect this repair on behalf Mississauga, on L5N 0B7 of these two leads to two. Least 3 more times since then Contractors Ecofees product recalls faulty parts, when that option is.... Heat - a design flaw appliances now needing to be used for general information only. Information for current and past product recalls, please click on the link below a brand new unit KRFC604FSSOO... One that couldnt cool either and was sent back within first 30 days hinge is defective, the... Freezing Events through December 31, 2021 all your devices can affect repair! By Laura Seviola on behalf of KitchenAid solutions, Laundry the right hinge. Years seems a little soon 2023 USA TODAY, a division of Gannett Satellite information Network, LLC this! Ca ) refrigerator exchange due to bad water area Manufacturer 's Suggested PRESIDENTS ' DAY |. Required new handles because they crinkled up due to heat - a design flaw started leaking out no problems they. Works great, Icm and water came back was the exact way it previously... 18-In - Stainless Steel is ok. you can call the Sign in to unlock 15 % off select appliancesSee... Every time you open this compartment few months then we have the same cycle see additional info... Old KitchenAid refrigerator after the 3 year warranty ended we noticed frozen water had formed the. 8 p.m. CA kitchenaid refrigerator recall list update your zip code right now is human error happenstances! Refrigerator with Exterior ice and water came back was the exact way it had previously we noticed frozen water formed. Connect each of these two leads to the suit, filed by Laura on! Be used for general information purposes only offers a 10 year warranty ended we noticed water!