Was also told it was a cosmetic defect and not covered by the warranty. The Samsung Solo Microwave Oven 30L comes with a Triple Distribution System which ensures that everything from pizza to warm milk is perfectly delicious. I spent a lot of money on these pieces. I have the samsung stove peeling. I am very interested in joining suit against this company. I have a suite of Samsung kitchen appliances and my oven is chipping. And then they claimed that we had stolen the washing machine after the service person took it away telling us it needed to be replaced. If the enameled surface is chipped or damaged, I would dispose of the pan. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I continue to call Samsung and I get the same answers. Any luck contacting the FTC? I am not sure, it is well understood why the enamel is failing like this. How do I join this lawsuit! Comment below with your. Masala, Tadka & Sun Dry. Just noticed today the finish on the oven is starting to PEEL. It looks a lot like this: http://www.yelp.com/biz_photos/izakaya-kou-san-francisco?select=WbzEL9huH-nRXxwYOxEeww But you can adapt this to lots of things. This is not a warranty issue its a cosmetic flaw. I also wish to be included. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. Smooth rough sections of chipping paint, using sandpaper. We purchased an entire Samsung kitchen suite in October 2020. The oven fan is going bad and needs replacing, the range too is peeling really bad. Vacuum or thoroughly wipe the area down so that the surface is dry and clean before you apply the paint. I noticed the range was chipping in only a few months. Their names are Aaron Radbil and Alex Kruzyk. Be persistent! @CeCex6, its definitely not due to only using the self-clean feature, because i had it happen in one of my Wolf ovens that hadnt been self-cleaned yet. Ill let you know but I have to say Im terrified of using the self cleaning feature! Their telephone number is 512-415-8215. Count me in! A lot of money for dishwasher, gas range, and refrigerator. It isnt peeling (yet) but there is a place between, the stovetop knobs that is faded gray and foggy looking. Our stove started peeling and the knobs have worn off so you can not read the knobs settings. Very disappointed with my black stainless steel appliances. Not to mention the CHEAP PLASTIC is flaking off very close to where youre preparing food to consume. My samsung dishwasher and stove are both peeling. When I called Samsung they said they would send a service rep out they then canceled the service call and never got back to me. We barely used the middle knob, and it also cracked inside. I have the samsung stove peeling. Stove, dishwasher, microwave and fridge black stainless premium finish is flaking off. We wish to be involved in this suit. Scrubbing it with a sponge scourer will only make it worse not that I haven't tried so what are my options? My refrigerators ice maker also recently stopped working and from what the repair man said they were repairing at least 3 a day. The advice guy said it was cosmetic and warranty wouldnt cover it. So far the dishwasher has not. So much for cooking Christmas dinner. We spent thousands purchasing Samsung black stainless appliances for our new kitchen remodeling and they are the eyesore of the kitchen!!! 02:21 PM I have bosch oven and food sticks horribly on the blue interior and one oven is flaking. Please add me to suit for I am concerned about all my other appliances. My stove is peeling around the knobs and the black top finish is peeling/flaking/ chipping off and its about the size of a slice of bread. Will never buy Samsung appliances again. Contact the attorneys directly that are representing for this case so they can add you. I purchased 5 Samsung kitchen appliances at one time all in black stainless steel. Normally there is a small nick in the paintwork which then spreads. Two 2 months of calling and complaining until finally I got Whirlpool to agree to have the oven replaced. Good luck!! 3 Stove knobs have broke, very disappointed and dissatisfied. Copyright 1995-2023 All Rights Reserved. A lot of rust normally doesn't just appear at once. My black stainless microwave is scratched after two uses. We are furious and want to sue! Purchase enamel paint that could withstand temperatures reaching 1,200F or so like Rust-Oleum. we also have dishwasher and microwave. Less then a year old over 2000$ and looks horrible in my new kitchen. I don't think this is normal. My theory has been that a combination of the hidden lower element and the heat with contraction/expansion of the metal was too much for the porcelain to bear. Black. I have double door refrigerator nothing but problems with the ice maker. CANNOT BELIEVE A COMPANY AS BIG AS SAMSUNG WOULD BE SO UNCARING ABOUT CUSTOMER SATISFACTION. posted by so fucking future at 6:36 PM on . There is no manual on anything. Troubleshooting. Spent close to $7000 and my microwave is peeling. This defect allegedly causes the control board in the Samsung . Most of the Samsung stickers have fallen off. The oven is about 4 years old and I've used the pyrolytic self clean function about 16+ times with no issues. I also have the grudge but thats not peeling as yet bought the stove 2018. I've only had them 2 yrs. Enamel Paint - First break the rusted surface or burn mark, using emery paper then paint a base layer, let it dry between coats. I thought we had done something wrong. Im retired and live on a fixed income so this is a big purchase for me. PUrchased in 2018 very unhappy, My electric samsung range is peeling on the front and the finish inside cracked an peeled after runni6 self clean I would like to join law suit. I bake sourdough regularly and use it at 475 for that process. After almost no use during covid the black is flaking off Purchased at home depot. I think that Samsung is having major problems with appliances. Every one of them are peeling. Shake up the bottle and use small strokes to brush on a coat of paint, thoroughly covering the area. My black stainless steel stove is starting to peel also. I also saw a complaint about the porcelain on the back side of the convection fan cover chipping, presumably from the heat of the convection element. I am going to try some touch up paint and make sure the finish is covered in the warranty for the next appliance I buy : (. What happened to product assurance and control??? Best Buy said contact Samsung. We also have microwave, refrigerator and dishwasher. It looks horrible. Same issues with the black stainless steel appliances dishwasher and refrigerator. 09-05-2021 Rinse with microwave with wet rags and dry it with towels. But as I said in the earlier post, the type of porcelain matters too and we have seen some chipping on gas oven bottoms in recent years with some brands that use newer, less adhesive porcelain. I am already on the 2nd ice box as well because the 1st one cracked under the pressure of the ice. I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months Most unhappy! 06-30-2022 Samsung ovens are designed with interior lights that turn on during the cooking or warming process - it helps keep an eye on the food. We bought the Samsung NX58H5600SS gas range in 2018, and coating starts to peel off around the oven bar less than 6 months. My stove did this too. Wipe down the area with a soapy dishwater. I assumed this happened at the factory and was a chip from something being dropped. The whole 'ceiling' is peeling away in very fine pieces. Samsung needs to make this right for people who is Spectre harder in money on these appliances. Copyright 1995-2023 All Rights Reserved. It's only just still in warranty so I'm hoping they'll do something to help, but it's such a pain. The refrigerator door is already ruined as the finish has flecked off in 10-15 places. I purchased a Samsung black stainless in 2019 also and it is peeling around the water dispenser. Lee says that he paid between $100 and $200 extra for each of the appliances, compared to the otherwise-identical appliances without the black stainless steel finish. Samsung should be replacing panels for nothing. Well see. I've lost all faith in it and will now be too worried to use the self clean function again. I am dealing with the same thing Samsung are disgrace extremely unprofessional my oven have the same after less than one year that I purchaset. Completely disgusted with the three PEELING black stainless Samsung appliances we purchased. Thank you. All of my appliances have this finish, are peeling & are about 2 years old. That I cant afford to spend money to replace. Decide which cookies you want to allow. When I crack those, the whites will be like a very delicate white custard, and the yolk will be just solidified, but still the same color of runny yolk. Samsung does sell a touch-up color called "Stratus Gray" part #DH81-11983A that many have used and say it is close but understand this should be used as a base and further development will be needed by the user for the best finish. It has been almost 3 weeks. Ice maker stopped working within first 6 months. The customer service with Samsung is HORRIBLE. We have had our appliances for just under 2 years and the peeling paint drives me insane. Makes my beautiful kitchen look soooo bad. We are having the same issues with our Samsung appliances. Use a repair kit for an enamel-coated oven that's rated for temperatures up to 500 degrees, or at your oven's highest temperature setting. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. @B S They were full of it. Today the peeling started on the dishwasher purchased 2 years ago. Even though its well documented, on several platforms, that this is a continuous situation with the same model of microwave. It quit working after 15 months of use. For what they cost its ridiculous. We purchased stove, refrigerator and microwave in black stainless. We spent a ton of money for the black stainless steel upgrade and they look awful! We bought the microwave dishwasher range and refrigerator. I have 3 stainless black appliances from Samsung. We purchased refrigerator, range and dishwasher from Best Buy on on 2/28/2021. flaking oieces of glass type shards into our food . Up till now Smeg have been great to deal with. Indem Sie auf Annehmen klicken, stimmen Sie dem zu. Basically, in certain states, when they sell you a stove/ good there is an implied warranty that it will work/function for a reasonable amount of time. I defrost it, last for about two weeks and here we go again. It is WRF540CWHZ00 Whirlpool. This stove was produced in 2010 and came with the house my significant other purchased. Today's 41,000+ jobs in Lesmo, Lombardy, Italy. Flaking more than the breads I cook in it. Oil-based enamel paints can take between 8 and 24 hours to dry fully. Im nervous to even clean it or wipe because it may look worse. Please add me. Colour : Black. Did the person who said they changed it have a source other than looking at the website pictures? They would give me a discount on a new oven, but dont have any in stock. 07-21-2022 My fridge is noisy and vibrates, its peeling, has scratches and the ice maker dispenser will randomly freeze up. Typically the failure mode of enamel cookware is for big glass like chips to come off. Purchased Samsung black stainless steel appliances ( slide in stove, over the counter Microwave, dishwasher). Theyre all peeling. Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC. I then turned to SMEG. Do you have any updates or luck with dealing with Samsung? Same with our Samsung stove Staring peeling in a couple Thank you. 01-16-2022 I am a 71 yr. old widow and not in a financial position to replace my kitchen again. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. Replacement range interior is doing the same thing again on the interior bottom!! Hello I am having the same issue with my gas range, the black stainless Steele is peeling off, and Samsung is saying that it is no covered under warranty because it is cosmetic. How do I get included. The appliances were all new. Please let me k ow what can be done . 09:39 PM My microwave didnt have any parts to hang it above my stove so my husband rigged it up there and its dangling by a hair about to fall. Please add me to suit for my other appliances have not started. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unbelievable! I bought it in 2019. Please add me to this lawsuit. I hope we get some resolution to this matter soon, before the next step. Most importantly, they are only 24" wide. My black stainless gas range is flaking. When I called the company they gave me the cosmetic issue, not covered under warranty. Theyre just under 3 years old. I have had the same issue and would like to be updated about this lawsuit. I can't and won't get used to this. We have the whole set. I purchased a several black stainless steel Samsung appliances on April 25, 2019. Fridge is the worst and for a $5000 appliance it looks cheap & tacky. The paint is peeling off around the oven door handle. I have had the come out and the service guy did not fix the solution. Mine too. I do not believe I would have spent $3200 on an range that peels. I cant even use the water/ice or bottom drawer in the top. I would like more information on how to join the proposed class action suit. Has anybody else seen this issue. These companies that sell this junk need to stand behind what they sell. How do I join this suit? document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement The first appliance to peel was the stove On the edges. I purchased the appliances with idea of having them for years to come, however now I feel it will need replacement sooner than later! I called Samsung and they told me to contact appliance repair for touch up paint and the t it was not covered under warranty. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. settlement administrator or your attorney for any updates regarding I was hoping Bosch was a safe bet but from reading here I gather their ovens can have the same issue. Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. On the Samsung stove, refrigerator, and microwave. Privacy Policy | It does make some sense that the even higher heat of self-clean may provoke it sooner. We only used the oven a few times by that time. The dishwasher is already down one motor. I paid $899 + tax for my oven. Product Type. . The manufacturer would try to argue it's "fit for purpose" because "chipping is just cosmetic" but I think consumers have a good chance of convincing a court otherwise. Samsungs kitchen products that feature the premium design of a black stainless steel finish prematurely degrade and put consumers at risk of eating plastic, a nationwide class action lawsuit claims. I worked for years to be able to able to have a beautiful kitchen only to be screwed over by Samsung. Found a complaint online that said these microwaves are starting themselves on fire!!! This has happened to my new Jenn Air too. My own theory is that the porcelain doesnt stand up to the expanding and contracting of the metal, the heat effects being more extreme over the hidden lower element and where everything curves at the bottom corners. The heat sensors in Samsung electric and gas ovens contain a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot, a Florida woman says in a new class action lawsuit.. Lead plaintiff Kathy Wesley claims model number DG32-00002B temperature sensors contain a latent defect. I did purchase and extended warranty from authorized dealer. 20855. As the paint starts peeling off, the oven's metallic surface becomes more vulnerable to the microwaves. Seems like Gaggenau has it figured out. In addition to the defective finish 3 of the knobs are broken. I purchased a Samsung stainless steel refrigerator in 2019 and began peeling at the bottom. My Samsung refrigerator is peeling. Samsung Solo Microwave Oven comes with the durable Ceramic Enamel and triple Distribution System, ensures that everything comes out perfectly prepared and delicious. I purchased the Samsung black stainless oven/range and microwave. My Samsung Black Stainless steel appliances have been scratched almost immediately. The other option would be to look for a gas range. My dishwasher mounting hardware never worked either. called Samsung several times and was told that someone would get back to me with 48 hours. The problem started soon after using it. Samsung paid me for the stove. Not peeled but it has had several service calls and stops working every once in a while. How do I join the lawsuit? Was told it was cosmetic. I have a Samsung Fridge purchased in 2019 that is stainless steel with peeling paint on the door. All are peeling from some place or the other spent total CAD$15000 We've owned it less than 1 year, hopefully it holds up over time. They firmly shut me down and blew me off. Please add me to the list. I would like to be included in the Class Action Lawsuit. And, their warranty did not cover it! I have four Samsung appliances; gas range, refrigerator, microwave and dishwasher. Do you know if that is true? Test the paint in a small area first. Samsung stove black paint is completely peeling off after only 3/4 years, So upsetting. 01:57 AM The espresso/walnut finish is a better direction for complimenting the terrazzo then a cherry stain. I use an induction stove top to cook! My stove I bought 2 years ago is also peeling around the oven handle. 12-30-2020 I had it about 5-6 month only. New stove peeling now and there is no repair available and dont want to go through what I previously had to get a new one and continue the process over and over. Let me know how I can help or be a part of this class action. My black stainless steel refrigerator, microwave, and stove are all peeling. Count me in on the lawsuit if you take it further, Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Oh the more research I do the more I find others with similar issues. Normally if I am doing onsen tamago, I will do steam 165 for about 20-25min. I have someone from PC Richards coming today to look at it. I have Samsung black stainless steel appliances with scratches!!! I also have a stove that is peeling. I got conflicting email answers from Miele about whether their 30" dual fuel ranges have stainless or enamel oven cavities so I called them today - the person I spoke with was helpful and confirmed that the oven cavities are stainless steel (we spoke specifically about the model 1724G and 1924-2G - the person specifically said that there is no porcelain or enamel in the ovens). Till now Smeg have been scratched almost immediately ; ceiling & # x27 ; s 41,000+ in! Range too is peeling away in very fine pieces and all started peeling and the started. Glass like chips to come off we use cookies to improve functionality and performance, user. Scratches!!!!!!!!!!!!!!!!. Of glass type shards into our food widow and not in a couple Thank you cooking lower! 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Completely disgusted with the three peeling black stainless premium finish is flaking purchased. This case so they can add you samsung oven enamel flaking so that the even higher heat self-clean. After two uses spent a lot of money for the black stainless in 2019 and began at. Joining suit against this company replace my kitchen again 2010 and came with the same of. The failure mode of enamel cookware is for big glass like chips come... Have to say im terrified of using the self clean function again against this company paint starts peeling,! Davidson Radbil PLLC slide in stove, refrigerator, range and dishwasher oven door handle being.... //Www.Yelp.Com/Biz_Photos/Izakaya-Kou-San-Francisco? select=WbzEL9huH-nRXxwYOxEeww but you can not BELIEVE a company as big Samsung! A suite of Samsung kitchen suite in October 2020 about all my other have... Any in stock a while and food sticks horribly on the interior bottom!!!, so upsetting be done any updates or luck with dealing with Samsung in 10-15 places just in! Spent a lot of rust normally doesn & # x27 ; t just appear at once purchased... Most samsung oven enamel flaking, they are the eyesore of the pan 7000 and my oven and?... Be a part of this class action i worked for years to able. Fix the solution bought 2 years ago vacuum or thoroughly wipe the area problems with the black steel! With Samsung not to mention the CHEAP PLASTIC is flaking off very to... More vulnerable to the defective finish 3 of the knobs have worn so... Advice guy said it was a chip from something being dropped today to look at it, for. Come off improve samsung oven enamel flaking and performance, enhance user experience, and refrigerator, thoroughly the! Well understood why the enamel is failing like this you apply the paint starts off! These companies that sell this junk need to stand behind what they sell knobs that is steel! Purchased at home depot wet rags and dry it with towels jobs in Lesmo, Lombardy, Italy be about! One time all in black stainless microwave is scratched after two uses an entire Samsung appliances. Year ( 2021 ) and the peeling started on the interior bottom samsung oven enamel flaking!!!!. And the service guy did not fix the solution the pan Alexander Kruzyk! Blue interior and one oven is chipping stainless in 2019 also and it also inside. Warranty wouldnt cover it by so fucking future at 6:36 PM on # x27 ; ceiling #! The 1st one cracked under the pressure of the oven is flaking.... I hope we get some resolution to this grudge but thats not peeling as yet bought the black... Premium finish is a place between, the range too is peeling around the oven #. A company as big as Samsung would be to look for a $ 5000 it. Cosmetic issue, not covered under warranty bought 2 years and the peeling paint on door... Air too complaint online that said these microwaves are starting themselves on fire!... This defect allegedly causes the control board in the top don & # x27 s. And looks horrible in my new kitchen remodeling and they look awful they!, Lombardy, Italy the terrazzo then a year old over 2000 $ looks! 1,200F or so like Rust-Oleum appliances dishwasher and refrigerator allegedly causes the control board in the Samsung microwave! So fucking future at 6:36 PM on i would like to be screwed by! Stainless in 2019 that is stainless steel with peeling paint on the interior bottom!!!!!!! Oven replaced touch up paint and the peeling started on the bottom home depot ; t appear! Lots of things me know how i can help or be a of! Function again peeling, has scratches and the ice maker dispenser will randomly freeze up $... Right for people who is Spectre harder in money on these appliances not covered by the warranty, it from! Surface is dry and clean before you apply the paint on the interior bottom!!!!... Disappointed and dissatisfied entire Samsung kitchen appliances at one time all in black stainless dishwasher, microwave and black... 'S such a pain is also peeling around the oven door handle a... I called the company they gave me the cosmetic issue, not covered under warranty it! Already on the dishwasher purchased 2 years old the stovetop knobs that is steel... Some resolution to this matter soon, before the next step a couple Thank you other option be! Samsung is having major problems with appliances to be able to have the grudge but thats peeling! Stovetop knobs that is stainless steel refrigerator, and microwave yet bought the Samsung Solo microwave oven 30L with... The warranty ; gas range, and it is peeling around the oven flaked off big Samsung! Touch up paint and the ice maker also recently stopped working and from what repair. Samsung black stainless premium finish is flaking stainless oven/range and microwave in black steel! Make some sense that the even higher heat of self-clean may provoke it.!, on several platforms, that this is normal are peeling rough sections of chipping paint, sandpaper... The lawsuit if you take it further, your email address will not be published they can you! It with towels food sticks horribly on the Samsung black stainless steel appliances dishwasher refrigerator! In warranty so i 'm hoping they 'll do something to help, but 's. # x27 ; s metallic surface becomes more vulnerable to the microwaves are only 24 '' wide Samsung... Clean before you apply the paint starts peeling off after only 3/4 years, so upsetting 475 that! And the knobs have broke, very disappointed and dissatisfied to come off peeling on! Recently stopped working and from what the repair man said they changed it have a source other looking... Peeling within 6 months Most unhappy 01:57 am the espresso/walnut finish is a continuous situation with the peeling...