Find out how to renew your repeat prescriptions. Before booking an appointment please follow our triage system to choose the appropriate route for you. NR17 2AS Map, Queens Square SurgeryQueens Square Messaging. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. How long must this keep going until someone fully investigates? Admin enquiries. Analytical cookies send information to Google Analytics. order repeat prescriptions. Let us know your preference. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. You can contact this general practice using the phone number 01953 453166. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. If you are registered with a GP surgery, you can access some health services online. NR17 2AS Map, Queens Square SurgeryQueens Square We've put some small files called cookies on your device to make our site work. coughs and colds) can all be treated effectively with help and advice from your pharmacist. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Accessibility We are a family general medicine practice. see parts of your health record, including information about medicines, vaccinations and test . What has happened to this surgery? I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. I believe that I may have an adult umbilical hernia. I can't see the request new medication link, 111 outside of your GP practice's opening hours. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Attleborough Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Before you make your choice you can read more about our cookie policy. 72.0% vaccinated, of 3946 eligible people. If you need to add or change your nominated pharmacy, follow the steps below. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Find out how to renew your repeat prescriptions. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility items per standardised prescribing unit (see definition). Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. nter a postcode to find a local pharmacy. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. 56.7% vaccinated, of 1602 eligible people. Receive your test results, get a referral or tell us you've changed your home address. Some high street pharmacies also deliver. We are sorry for the experience you had when trying to contact the Practice by telephone. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. You . . You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Some high street pharmacies also deliver. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . NR17 2AS Map, Queens Square SurgeryQueens Square We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. View the cost of prescriptions on the NHS website. For more information, see the dispensary page. At such times we then continue to offer telephone access but only for urgent requests. We would also like to use analytical cookies to understand how our site is used and improve user experience. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We'll be in touch shortly. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. How on earth am I supposed to make an appointment? View NHS information about opening hours, contact details, directions, appointments and GP service details. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If yours is one, register today to benefit from a faster, smarter . If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Cant get through on phone. We make it easy to register you and your family. View more. We will use a cookie to save your choice. We would also like to use analytical cookies to understand how our site is used and improve user experience. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. If you still need help with using Patient Access, you can visit our Support Centre online. Stay up to date with the latest government guidance. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. This method is quicker and safer and can include any pharmacy of your choice. Website and Digital Marketing by White Bear. Diabetes - Managing Blood Glucose Level (HbA1c). If you have been advised by the surgery that your medication review is due, please complete a review. There are 3 ways to order a repeat prescription from your GP surgery. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Request repeat medication or managing existing requests. We've put some small files called cookies on your device to make our site work. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Messaging. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. All rights reserved. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. I think this is disgusting to ignore mental health in this way. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Station Road SurgeryStation Road Attleborough surgeries take not it can be done. NR17 2AF Map. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Due to extraordinary circumstances face-to-face appointments may be difficult. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Manage an account on behalf of another patient or relative. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Analytical cookies send information to Google Analytics. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Your pharmacy of choice is referred to as your nominated pharmacy. Attleborough By asking your local pharmacist to request on your behalf. The Account option, which is visible once your name is selected. We've put some small files called cookies on your device to make our site work. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Ask your GP surgery how you should let them know when you need your repeat prescription. There is currently an issue with the Patient Access service. Attleborough Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. She was told to have it checked after 4 days. 56.78% were satisfied, of 213 respondents. Attleborough Egton Medical Information Systems Limited. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. In the past 2 weeks we have moved over to a new clinical system. In the transfer over, all repeat medication also now needs to be newly authorised. see parts of your health record, including information about medicines, vaccinations and test results. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Send your request by post or fax it to your normal surgery of attendance. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Order Now. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square Or they might be able to let you know when it's ready to collect. NHS self-referral. If you wish to use this service please complete our Delivery Service form. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Station Road For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Change your contact and personal details or change your password. Select the pharmacy of your choice from the list provided. You do not need to see a GP to order a repeat prescription. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Station Road SurgeryStation Road Station Road SurgeryStation Road Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. You have nominated your pharmacy of choice. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. I work full time so cannot sit on the phone for an hour waiting for someone to answer. You can also find out if you are entitled to free prescriptions. Ask your GP surgery which service your GP surgery uses. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Patients can contact Attleborough Surgery at 01953 453166 for appointments. My mother left hospital with a head injury. This website uses cookies. Our monthly delivery service supports our most vulnerable patients. Station Road SurgeryStation Road Only your overall rating, comment and name (if disclosed) will be visible online. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. As I type this I am number 15 in the call queue! NR17 2AF Map. Patient does not provide medical advice, diagnosis or treatment. Please allow 2 working days before collecting your prescription. Attleborough But you can ask for your medicine at your GP surgery if you do not want to do this online. Receive your test results, get a referral or tell us youve changed your home address. Page last reviewed: 21 August 2020 Sorry for any inconvenience. Check with your GP practice to see if they offer the service. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Norfolk (Note that ordering several items at once to be counted as one prescription). Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. If you wish your prescription to be available for collection from elsewhere, e.g. I cannot find a way to get an appointment. Send secure messages to your GP. [subject to staffing levels as a result of Coronavirus]. see communications between your GP surgery and other services, such as hospitals. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. There is an intermittent issue and we are not able to accept new tickets at the moment. We would also like to use analytical cookies to understand how our site is used and improve user experience. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Including Station Road and Queens Square branches. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. View and share your medical record. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Message your practice. Menu Before you make your choice you can read more about our cookie policy. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Normally I have meds delivered, which has been an excellent service. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. 2 talking about this. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Attleborough (If you make your request by post, please enclose a stamped addressed envelope). We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Attleborough If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Proxy. For those going into self . Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. If you take medicine regularly you'll usually have a repeat prescription. If you would be prepared to tell us a bit more about who you are, please click Minor surgery (e.g. Send secure messages to your GP. We make it easy to register you and your family. You can now submit a request for your repeat medication using the internet. here. Notice Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. View and share your medical record. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Watch our video on nominating a pharmacywhen requesting your medication. Using your NHS account. The website sends you round and around in circles. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. You can add or change your nominated pharmacy in the. Flu vaccinations - Under 65 At Risk Groups. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. We continue to work to resolve these issues as soon as we can. Attleborough There's more information about prescriptions in your NHS account. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. . Analytical cookies send information to Google Analytics. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough Proxy. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. removal of moles and skin lesions) - provided in-house; . In future you may wish to consider registering for our Online Services. We would like to apologise for the issues you experienced on this occasion. Powered by 100% Renewable Energy. You'll be able to collect your medicine in person when it's ready. We make it easy to register you and your family. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Total number of prescriptions ordered using an Online Patient Transaction Service. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AF Map. Attleborough Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Feltwell Thetford IP26 4AD (01842) 828938. We are working hard to resolve it. 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